Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier
TJ Maxx, TJX Companies
Laredo, TX
08.2020 - Current
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Processed returns and exchanges of merchandise in accordance with store policies.
Conducted price checks for special orders or discounts as requested by customers.
Assisted customers over the phone regarding store operations, product information and order placement.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Identified discrepancies between actual count and register balance; made corrections accordingly.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Construction Worker
Barron Construction
Laredo, TX
06.2019 - Current
Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
Mixed concrete, mortar and other materials to prepare building material.
Installed formwork for concrete structures according to specifications.
Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
Lifted heavy objects into place with cranes or hoists.
Inspected work areas for safety issues before beginning any task.
Education
High School Diploma -
John B Alexander High School
Laredo, TX
06-2021
Some College (No Degree) -
Laredo College
Laredo
Skills
Payment Collection
Customer Service
ID Verification
Inventory Management
Retail Merchandising
Money Handling
Records Maintenance
Bilingual Customer Service Rep
Team Oriented
Attention to Detail
Teamwork and Collaboration
Skill in public speaking and event promotion
Skill in customer service delivery
Skill in organization and time management
Languages
Spanish
Full Professional
English
Full Professional
Affiliations
YOUTH PASTOR
I am in charge of leading a group of young teenagers ages 12-18 from our local community.
I counsel young people going through difficult times and help them improve to become higher quality individuals.
BASKETBALL TEAM COACH
Responsible for creating and executing team communication and strategize game plays.
Facilitated player-coach relationships through effective communication.
Organizes, prepares, and participates in educational outreach events.