Gerardo Carvajal

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Supervised multiple levels of meeting areas to confirm correct room arrangements.
• Communicated with clients and catering managers to meet needs in a timely manner.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Collaborated with other departments to achieve organizational goals, applying teamwork across various functions.

• Communicated with coworkers and managers about completed duties.
• Configured and maintained meeting rooms as needed
• Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of meeting rooms.
• Cleaned and organized building areas as required.

• Operated a variety of luxury vehicles, including sedans, SUVs, and stretch limousines, showcasing versatility and adaptability in different driving environments.
• Interacted with clients to verify service reliability and adherence to schedule.
• Provided personalized assistance to passengers with special needs or requests, showcasing adaptability and commitment to quality service.
• Conducted routine vehicle inspections before each trip to ensure proper functioning of all systems, leading to improved safety standards and reduced risk of breakdowns during transport.
• Communicated effectively with dispatchers regarding changes in schedule or delays due to unforeseen circumstances, allowing for appropriate adjustments as needed.
• Assisted clients with luggage and personal belongings, demonstrating professionalism and excellent customer service skills.
• Enhanced customer satisfaction by providing timely and efficient transportation services for various events and occasions.

• Communicated with coworkers and managers about completed duties.
• Ensured all meeting rooms were set and maintained correctly.
• Maintained a clean and welcoming environment for guests through regular cleaning of meeting rooms
• Performed cleaning and maintenance duties as directed.
• Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.

Set up and maintained meeting rooms to ensure proper arrangement.