Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gerardo Castellanos

Salinas,CA

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Sales Associate

GNC Live Well
07.2021 - Current
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Retail Associate Manager

MACYS
10.2020 - 05.2021
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed professional relationships with customers to increase loyalty, retention and rapport.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.

Education

Bachelor of Science - Accounting And Finace

San Jose State
San Jose, CA
08.2025

Associate of Science - Business Administration

Hartnell College
Salinas, CA
08.2023

High School Diploma -

Everett Alvarez High School
Salinas, CA
05.2021

Skills

  • Retail Merchandising
  • Building rapport
  • Special Order Coordination
  • Excellent Written and Verbal Communication
  • Order Processing
  • Store Organization
  • Inventory Tracking
  • Sales Pipeline Management
  • Persuasion techniques
  • Customer Service
  • Honest and Dependable
  • Sales and Promotions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

GNC Live Well
07.2021 - Current

Retail Associate Manager

MACYS
10.2020 - 05.2021

Bachelor of Science - Accounting And Finace

San Jose State

Associate of Science - Business Administration

Hartnell College

High School Diploma -

Everett Alvarez High School

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Gerardo Castellanos