Gerardo Contreras
Brentwood,NY
Summary
Experienced in the food service industry for a little over 1 year, responsible for training, following company food safety standards with a great attitude for serving to the best of its ability. Moreover experienced in warehouse's, heavy lifting, and machine operating.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Dunkin' Donuts Franchising
Medford, NY
03.2024 - 02.2025
- Trained new employees to perform duties.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Adhered to all health department regulations regarding food storage and preparation.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Established policies for cash handling procedures to maximize security measures.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Inspected dining and serving areas for cleanliness and proper setup.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Resolved conflicts among employees in an effective manner.
- Managed accounts payable, accounts receivable and payroll.
Cashier
Dunkin' Donuts Franchising
Hauppauge, NY
11.2022 - 03.2024
- Greet customers with a welcoming smile, get their order right, and wish them a good day.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ensured compliance with all safety regulations within the store environment.
- Checked personal identifications during alcohol and tobacco sales.
- Issued receipts, refunds, credits or change due to customers.
Machine Operator
Randstad
Brentwood, NY
08.2022 - 11.2022
- Keep detailed reports of maintenance activities performed on machinery.
- Set up and operate machine tools to produce precision parts and instruments.
- Monitored and observed the production line to watch for pileups and jams.
- Comply with company policies regarding quality control procedures.
- Read blueprints and job orders to determine product specifications and tooling instructions.
Package Handler
FedEx:Ground
Los Angeles, CA
04.2022 - 07.2022
- Make sure packages are scanned and placed in the correct containers.
- Ensured compliance with postal regulations regarding hazardous materials handling.
- if placed in the belt area, you are responsible to throw the packages in the right areas otherwise they could be lost or damaged
Education
High School Diploma -
Hawthorne High School
California06-2022
Skills
- Menu development
- Kitchen oversight
- Restaurant operations management
- Recipes and menu planning
- Personnel recruiting
- Purchasing and cost control
- Employee schedule management
- Labor and food cost control
- Material storage
- Truck loading
- Maintaining equipment
- Machinery operation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Restaurant Manager
Dunkin' Donuts Franchising
03.2024 - 02.2025
Cashier
Dunkin' Donuts Franchising
11.2022 - 03.2024
Machine Operator
Randstad
08.2022 - 11.2022
Package Handler
FedEx:Ground
04.2022 - 07.2022
High School Diploma -
Hawthorne High School
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