Overview
Work History
Education
Skills
Timeline
Generic

Gerardo Delgado

Mexico City

Overview

9
9
years of professional experience

Work History

CTO Representative MEX

United Airlines
Mexico City
07.2022 - Current
  • Executed comprehensive sales strategies across multiple communication channels, including WhatsApp, email, and telephone
  • Managed customer requests and travel arrangements efficiently and promptly
  • Identified new B2B and B2C leads to drive business growth
  • Developed innovative labeling methods for secure customer database management
  • Proposed creative digital marketing approaches to strengthen CTO communications

Head of Production and Gallery Assistant

LAR ARTS
01.2019 - 10.2021
  • Facilitated walkthroughs for public and specialized groups to enhance engagement
  • Managed communications, outreach, and follow-ups with potential collectors to foster relationships
  • Produced certificates of authenticity to ensure compliance and integrity of artworks
  • Developed budgets for production to optimize resource allocation
  • Conducted research, contacted, and obtained estimates from local vendors for project needs
  • Coordinated shipping and handling processes for domestic and international sales
  • Assisted with installation and deinstallation of exhibits to maintain operational flow
  • Promoted organizational brand through strategic social media and public relations initiatives

Customer Service Representative

United Airlines
Mexico City
08.2019 - 12.2020
  • Resolved customer issues by providing knowledgeable, friendly service to promote satisfaction levels
  • Determined accurate pricing for services while consistently identifying deals and best prices
  • Continuously enhanced product knowledge to deliver optimal service and achieve sales quotas

Head of Production

AKI AORA
Tulum
01.2019 - 03.2019
  • Coordinated activities and events calendar to ensure seamless planning and execution
  • Assisted artists in residence with logistics, including flights, housing, and local transport
  • Conducted research and outreach to establish a comprehensive directory of local vendors
  • Managed budgeting for production to optimize resource allocation
  • Arranged public spaces for performances, enhancing audience engagement
  • Provided technical assistance during performances to ensure smooth operations
  • Promoted residency brand through strategic public relations initiatives
  • Facilitated collaboration among artists and stakeholders to foster creative synergy

Summer Intern and Sales Associate

David Castillo Gallery
06.2016 - 12.2018
  • Supported gallery director and manager in daily operations and protocol adherence
  • Greeted visitors, conducted walkthroughs, and followed up with potential collectors at gallery and art fairs
  • Assisted artists with exhibition preparations and logistical needs
  • Coordinated gallery events including openings, receptions, and private functions
  • Updated press materials for gallery archives and maintained website content
  • Facilitated installation and deinstallation of artworks efficiently
  • Promoted gallery brand through targeted public relations efforts

Education

Bachelor in Textile Design -

Universidad Iberoamericana
Mexico City
01.2014

MBA - Business Administration

The Power MBA
Online
03-2021

Queer Art Introduction -

Centro Cultural Border
Mexico City
01.2015

Skills

  • Bilingual proficiency
  • Adobe Photoshop expertise
  • Microsoft Office suite
  • Newsletter creation
  • Community management
  • Organizational skills
  • Responsibility and commitment

Timeline

CTO Representative MEX

United Airlines
07.2022 - Current

Customer Service Representative

United Airlines
08.2019 - 12.2020

Head of Production and Gallery Assistant

LAR ARTS
01.2019 - 10.2021

Head of Production

AKI AORA
01.2019 - 03.2019

Summer Intern and Sales Associate

David Castillo Gallery
06.2016 - 12.2018

Bachelor in Textile Design -

Universidad Iberoamericana

MBA - Business Administration

The Power MBA

Queer Art Introduction -

Centro Cultural Border

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Gerardo Delgado