Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Gerardo Melendez-Palma

Cleveland,OH

Summary

Highly motivated and detail-oriented individual with strong proficiency in customer service. Skilled at collaborating effectively within teams and capable of stepping into leadership roles when required. Focused on delivering outstanding customer satisfaction, advancing a successful career, and achieving continuous personal and professional growth.

Overview

4
4
years of professional experience

Work History

Medical/Freight Courier

QUICKSILVER EXPRESS COURIER
01.2024 - 06.2024
  • Documentation and Reporting: Maintain accurate records of deliveries, including time of arrival, condition of items, and any discrepancies encountered.
  • Client Interaction: Provide professional and courteous service to clients, addressing any concerns or special instructions promptly and effectively.
  • Adherence to Regulations: Comply with all relevant local, state, and federal transportation regulations, particularly those related to the handling of Biohazard materials.
  • Confidentiality: Handle sensitive and confidential medical materials with the utmost discretion and professionalism.

Media Production Specialist

A.Z. & ASSOCIATES REAL ESTATE BROKERAGE
08.2020 - 04.2021
  • Graphic Design: Customized graphics for marketing purposes and events, ensuring visual consistency and brand alignment.
  • Skill Development: Quickly adapted to learning new skills and working efficiently in a dynamic environment.
  • Event Media Production: Operated photo and video cameras during events to capture high-quality B-Roll for future marketing use.
  • Podcast and Live Stream Management: Ensured smooth operation of podcasts and live streams, managing audio, visuals, viewer comments, and lighting to deliver high-quality broadcasts.

Cap 2 Sorter/Inventory Coordinator

WALMART INC.
10.2020 - 03.2021
  • Unloading and Sorting Merchandise: Efficiently handle incoming shipments, ensuring timely processing and organization of products.
  • Backroom Organization and Management: Maintain order and efficiency in the backroom storage area, optimizing accessibility and retrieval of merchandise.
  • Inventory Management: Employ precise techniques to organize and stock merchandise according to company standards, ensuring accurate inventory levels.
  • Team Collaboration: Work closely with colleagues to accomplish tasks within specified timeframes, fostering teamwork and productivity.
  • Equipment Operation: Safely operate pallet jacks and forklifts to facilitate the movement of merchandise, maintaining a safe and efficient work environment

Education

High School Diploma -

ASU Preparatory Academy- Phoenix High School
Phoenix, AZ
05.2020

Skills

  • Bilingual Proficiency : Fluent in both English and Spanish
  • Team Collaboration : Strong teamwork skills and enjoy engaging with new people
  • Attention to Detail : Committed to ensuring tasks are completed accurately and thoroughly
  • Handyman Skills : Basic knowledge of general handyman work
  • Customer Service Proficiency : Skilled in delivering exceptional service and resolving client issues effectively
  • Open-Mindedness : Embraces diverse perspectives and adapts to new ideas with ease
  • Reliability : Consistently dependable and trustworthy in meeting commitments
  • Problem Solving : Skilled at analyzing situations and implementing effective solutions
  • Strong Work Ethic : Demonstrates dedication, reliability, and a commitment to excellence in all tasks

Additional Information

Integrity Auto Works: Assisted with daily operations and service tasks in a family-owned automotive shop for 2 years, gaining practical experience in various roles and responsibilities.

Timeline

Medical/Freight Courier

QUICKSILVER EXPRESS COURIER
01.2024 - 06.2024

Cap 2 Sorter/Inventory Coordinator

WALMART INC.
10.2020 - 03.2021

Media Production Specialist

A.Z. & ASSOCIATES REAL ESTATE BROKERAGE
08.2020 - 04.2021

High School Diploma -

ASU Preparatory Academy- Phoenix High School

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Gerardo Melendez-Palma