Gerardo Mendoza
Summary
Dynamic and adaptable professional with a proven track record at Sushi Deli 3, showcasing exceptional customer service and multitasking skills. Excelled in high-volume environments, enhancing guest experiences and streamlining operations. Skilled in cash handling and bilingual communication, consistently exceeding employer expectations without compromising service quality.
Overview
11
11
years of professional experience
Work History
Server/Bartender
Sushi Deli 3
04.2021 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Answered customers' questions, recommended items, and recorded order information.
Construction Worker
Independent Contractor
07.2014 - 05.2021
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Gathered and disposed of worksite debris to remove safety hazards.
- Assisted with basic carpentry work such as installing wooden floors and crown molding.
- Loaded and unloaded equipment and materials.
- Installed drywall, siding and other structural components.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
- Helped with door and window installations.
Food Runner/Busser
Urban Kitchen Group, Cucina Urbana
04.2014 - 03.2020
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Greeted customers and provided outstanding customer service.
Education
High School Diploma -
James Madison High School
San Diego06-2014
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Menu memorization
- Multitasking skills
- Adaptality
- Bilingual
Timeline
Server/Bartender
Sushi Deli 3
04.2021 - Current
Construction Worker
Independent Contractor
07.2014 - 05.2021
Food Runner/Busser
Urban Kitchen Group, Cucina Urbana
04.2014 - 03.2020
High School Diploma -
James Madison High School
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