SANTA SALCEDO
Key West,FL
Summary
Dynamic and customer-focused professional with extensive experience in hospitality and customer service, including a notable tenure at Margaritaville Beach Hotel. Excelled in team collaboration and efficient multitasking, significantly enhancing guest satisfaction. Skilled in greeting guests and managing high-volume service environments, consistently delivering exceptional experiences.
Overview
18
18
years of professional experience
1
1
Certification
Work History
WAITRESS
Margaritaville Beach Hotel
06.2024 - Current
WAITRESS
Hurricane Hole
03.2024 - Current
WAITRESS
PRESTON WOOD CONTRY CLUB
10.2021 - 01.2023
Casino Table Games Dealer
Ocean Resort Casino
07.2018 - 04.2019
Room Service Server
Borgata Casino and Spa
10.2006 - 07.2018
Education
High School Diploma -
ELIAS RODRIGUEZ
DOMINICAN REPUBLICBachelor of Arts - Biological Sciences
UNIVERSITY AUTONOMA OF SANTO DOMINGO
SANTO DOMINGO DOM REP06-2003
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
- ServSafe Alcohol Certification - National Restaurant Association.
- Certified Food Safety Manager (CFSM) - National Restaurant Association.
- Customer Service Specialist (CSS) - National Retail Federation.
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
WAITRESS
Margaritaville Beach Hotel
06.2024 - Current
WAITRESS
Hurricane Hole
03.2024 - Current
WAITRESS
PRESTON WOOD CONTRY CLUB
10.2021 - 01.2023
Casino Table Games Dealer
Ocean Resort Casino
07.2018 - 04.2019
Room Service Server
Borgata Casino and Spa
10.2006 - 07.2018
High School Diploma -
ELIAS RODRIGUEZ
Bachelor of Arts - Biological Sciences
UNIVERSITY AUTONOMA OF SANTO DOMINGO
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