Gerardo Robles-Cruz
Johnson City,TN
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
5
5
years of professional experience
Work History
Server
Cheddars Stratch Kitchen
Johnson City, Tennessee
12.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness of dining area and tables throughout shifts.
- Assisted in training new servers on menu items and service standards.
Package Handler
Topy America
Frankfort, KY
03.2024 - 08.2024
- Packaged steel rims according to company standards, maintaining product integrity for safe shipping.
- Conducted detailed inspections of rims before packaging, identifying and correcting defects to ensure quality
- Loaded and unloaded packages using forklifts and hand trucks efficiently.
- Sorted packages by size and destination for streamlined processing.
- Maintained a clean and organized work area to ensure safety compliance.
Production Machine Operator
Montaplast
Frankfort, KY
06.2023 - 01.2024
- Operated production machinery to achieve reliable output and meet production targets.
- Maintained safe, organized work area through regular cleaning and adherence to safety protocols.
- Trained new operators on machinery use and operating procedures, ensuring compliance with company guidelines.
Cashier
Lowe's
Frankfort , KY
10.2022 - 02.2023
- Processed customer transactions with speed and accuracy, enhancing customer satisfaction.
- Trained new cashiers on procedures and customer service, improving team efficiency and service quality.
- Assisted customers in locating products, providing answers and advice to enhance shopping experience.
Cashier
Walmart
Frankfort, KY
05.2021 - 09.2022
- Processed customer transactions efficiently, ensuring accuracy and a positive checkout experience.
- Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
- Trained new cashiers on procedures and customer service practices, enhancing team readiness and customer satisfaction.
Education
Associate of Applied Science - Electrical Technology
Bluegrass Community And Technical College
Lexington, KY06-2024
Skills
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Adaptability
- Work ethic
- Positive and professional
Timeline
Server
Cheddars Stratch Kitchen
12.2024 - Current
Package Handler
Topy America
03.2024 - 08.2024
Production Machine Operator
Montaplast
06.2023 - 01.2024
Cashier
Lowe's
10.2022 - 02.2023
Cashier
Walmart
05.2021 - 09.2022
Associate of Applied Science - Electrical Technology
Bluegrass Community And Technical College