Summary
Overview
Work History
Education
Skills
Timeline
Software
Generic

Gerben Veenstra

Store Manager
Waterbury,Connecticut

Summary

Ambitious Store Manager bringing extensive experience in retail settings. Inclusive and strategic thinker with passion for retail that has set and enforced consistent standards to maintain team satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Result driven and specialized in maintaining enjoyable and highly successful store operations. Confident professional skilled at developing and inspiring employees on exceptional customer service etiquette and sales techniques. Innovative leader and analytical problem-solver with proven team building and management success. Expert in overseeing all facets of customer-facing and back-end operations.

Overview

9
9
years of professional experience
3
3
Certificates
3
3
Languages

Work History

Store Manager

ALDI USA
Canton, CT
06.2018 - Current
  • Maximized sales growth, currently 30% YoY, and profitability and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Maintained knowledge of all communications, current advertising, promotions and catalogues and communicated all essential information to store team.
  • Develop and execute store vision, goals, budgets and payroll.
  • Consecutive award winning inventory, product management and store loss results.
  • Empowered and developed associates to thrive in change and strive towards career advancement opportunities.
  • Hosted presidential and CEO visits two times in three years, frequent visits from divisional vice president.

Assistant Store Manager

ALDI USA
Waterbury, CT
04.2017 - 06.2018
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Assisted in realizing consistent year-over-year growth of 5 to 10 percent.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Legal Consultant

Advocatenkantoor, Van Gastel
Amsterdam, The Netherlands
01.2014 - 06.2016
  • Researched related literature regarding issues at hand.
  • Apprised clients of potential risks and costs associated with each course of action.
  • Minimized risk exposure through careful advice on business operations and strategic plans.
  • Communicated with clients and collected information to research cases and prepare settlement offers.
  • Drafted demurrers and replied to oppositions.
  • Conducted settlement negotiations and trial for property case with $9,000,000 in counterclaims.

Education

Bachelor of Science - Law

University of Amsterdam
Netherlands
06.2010 - 2015.06

Undergraduate - Management, Economics and Law

University of Amsterdam
Netherlands
06.2009 - 2010.06

Undergraduate - International Business and Management

School For Advanced Economics
Amsterdam, Netherlands
06.2006 - 2007.06

High School Diploma -

Han Fortmann - Trinitas College
Netherlands
06.2001 - 2006.06

Skills

    Team leadership and development

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Timeline

Store Manager

ALDI USA
06.2018 - Current

Assistant Store Manager

ALDI USA
04.2017 - 06.2018

NYREI - Real Estate Salesperson License

11-2016

Legal Consultant

Advocatenkantoor, Van Gastel
01.2014 - 06.2016

Managing Privacy Sensitive Information

01-2012

Bachelor of Science - Law

University of Amsterdam
06.2010 - 2015.06

Undergraduate - Management, Economics and Law

University of Amsterdam
06.2009 - 2010.06

Undergraduate - International Business and Management

School For Advanced Economics
06.2006 - 2007.06

High School Diploma -

Han Fortmann - Trinitas College
06.2001 - 2006.06

Software

Microsoft Office Suite

Google Platform

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Gerben VeenstraStore Manager