Trinitee Jones
Rosharon,TX
Summary
Results-driven Store Manager with extensive experience in CVS Pharmacy, specializing in customer engagement and inventory management. Demonstrated expertise in team coaching, enhancing performance metrics and satisfaction ratings. Proficient in workflow optimization and problem resolution, contributing to operational efficiency and a collaborative team atmosphere.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
CVS Pharmacy
02.2023 - Current
- Achieved increased sales through effective promotional strategies and improved visibility.
- Enhanced staff efficiency by training on inventory management and customer service practices.
- Reduced inventory shortages with proactive monitoring and timely stock replenishment coordination.
- Elevated customer satisfaction by coaching associates in product knowledge and techniques.
- Fostered team dynamics through activities and recognizing individual achievements.
- Oversaw inventory control, cash handling, and store operational procedures.
Operations Manager
CVS Pharmacy
07.2022 - Current
- Enhanced team performance by mentoring junior staff in operational best practices.
- Ensured compliance with company policies by supervising operational staff effectively.
- Increased accountability by empowering employees to own their responsibilities.
- Streamlined hiring and onboarding processes to meet business staffing needs efficiently.
- Built strong relationships with vendors to support operational requirements.
- Implemented operational improvements through leading cross-functional teams for enhanced efficiency.
Pharmacy Technician
CVS Pharmacy
09.2021 - Current
- Achieved accurate prescription processing using pharmacy management software.
- Supported pharmacists in medication preparation and inventory management tasks.
- Educated patients on medication guidelines, side effects, and health protocols.
- Resolved prescription issues through collaboration with healthcare professionals promptly.
- Ensured compliance with pharmacy operations following state and federal regulations.
- Managed incoming calls, addressing inquiries from customers and healthcare providers.
Shift Supervisor, Rx
CVS Pharmacy
09.2020 - Current
- Enhanced medication dispensing efficiency and accuracy through coordinated workflow management.
- Ensured secure, accurate cash transactions for customers and employees at registers.
- Boosted customer satisfaction by providing prompt, professional prescription services.
- Facilitated cross-department collaboration for successful store promotions and events.
Bookkeeping Manager
Rainbow Renovation
02.2020 - 03.2021
- Ensured compliance and accuracy through monthly financial reconciliations.
- Streamlined accounts payable and receivable processes, boosting operational efficiency.
- Enhanced data integrity and reporting accuracy by implementing new bookkeeping procedures.
- Mentored and trained bookkeepers, improving team performance and departmental outcomes.
Education
High School Diploma -
Shadow Creek High School
Pearland, TXBusiness
Houston Community College
Houston, TXSkills
- Customer engagement
- Effective problem resolution
- Client engagement
- Optimized task management
- Team leadership development
- Inventory control
- Budget and expense control
- Security compliance measures
- Regulatory compliance management
- Revenue enhancement
- Payroll oversight
Certification
Develop U Program (CVS leadership program)
2023 Paragon Award Winner
The annual Paragon Awards recognize the best of the best among CVS Health colleagues and are among the highest honors awarded by the company. These exceptional individuals, selected from more than 220,000 colleagues across the Pharmacy & Consumer Wellness organization, have demonstrated outstanding leadership, innovation and dedication to enhancing the consumer and colleague experience across our more than 9,000 CVS Pharmacy® locations and in our distribution centers.
Core Competencies
English
Languages
English
Timeline
Store Manager
CVS Pharmacy
02.2023 - Current
Operations Manager
CVS Pharmacy
07.2022 - Current
Pharmacy Technician
CVS Pharmacy
09.2021 - Current
Shift Supervisor, Rx
CVS Pharmacy
09.2020 - Current
Bookkeeping Manager
Rainbow Renovation
02.2020 - 03.2021
High School Diploma -
Shadow Creek High School
Business
Houston Community College