Matt Dunn
Decatur,AL
Summary
Developed strong leadership, organizational, and customer service skills in fast-paced retail environment, seeking to transition into new field. Demonstrates expertise in team management and operational efficiency, with focus on achieving business objectives. Committed to leveraging these transferable skills to deliver results in new and dynamic role.
Overview
3
3
years of professional experience
Work History
Store Manager
FYE
Huntsville, AL
05.2024 - Current
- Recruited back to FYE by DM after success in previous tenure and external leadership experience.
- Currently trusted to run district operations in DM's absence and opened new store in another state as part of District leadership efforts.
- In active consideration for promotion to District Training Manager (DTM).
- Drove 30% sales rebound upon return by implementing key operational, training, and merchandising improvements.
- Streamlined hiring/onboarding process, cutting ramp-up time by 50% — from two weeks to one — and creating a scalable model used across stores.
- Building a culture of accountability, consistency, and leadership readiness across all associates.
- Achieved top-tier customer service scores across regional stores.
- Promoted 3 team members into leadership roles since returning.
Assistant Manager
AMC Theatres
Decatur, AL
07.2023 - 01.2024
- Recognized as Manager of the Quarter for operational leadership and team development.
- Led day-to-day operations for a high-traffic, complex environment, supervising a staff of 20+ employees.
- Implemented efficiency protocols that reduced shift turnover time and cut overtime costs by 15%.
- Conducted performance reviews and built a leadership pipeline, promoting internal candidates into key roles.
- (Experience here strengthened leadership profile and led to being recruited back to FYE by District leadership.)
Store Manager
FYE
Huntsville, AL
09.2022 - 06.2023
- Delivered 90% year-over-year holiday sales growth through innovative merchandising and customer loyalty initiatives.
- Increased repeat customer rate by 30% through service culture transformation.
- Selected to train new managers and assist with multiple new store openings across the region.
- Served as a District-level trainer, preparing for promotion to District Training Manager (DTM).
- Promoted 5 team members into management roles, building a strong internal leadership pipeline.
Education
Bachelor of Science - Law & Policy : Pre-Law
Liberty University
Lynchburg, VASkills
- Operational efficiency
- Staff training and development
- Sales growth strategies
- Inventory management
- Performance evaluation
- Team leadership development
- Scheduling optimization
- New store openings
Accomplishments
Manager of the Quarter - AMC
Most Improved Sales of the Quarter - FYE
Meritorious Promotion x2 - United States Navy
Submarine Warfare Qualification - Completed ahead of peers
Timeline
Store Manager
FYE
05.2024 - Current
Assistant Manager
AMC Theatres
07.2023 - 01.2024
Store Manager
FYE
09.2022 - 06.2023
Bachelor of Science - Law & Policy : Pre-Law
Liberty University