Gerico RaShad Clay

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.

• Trauma level III with 20 ORs. In charge of conducting shift huddles, making rounds to determine needs of departments, validating status of loaners necessary for cases, maintaining proper workflow. Managed Staff of 18

• Picked instruments and supplies for surgeries.
• Wrapped trays, instrument packs, and sets.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.

• Tech II (Texas Orthopedic Hospital; Bayshore Medical Center; Kingwood Medical Center)
• Disassembled, decontaminated, assembled, sterilized and stored procedure trays, instruments, equipment and supplies according to regulatory requirements. Maintained accurate sterilization records, reported repairs and monitored records. Performed all cleaning duties as needed.

• Implemented measures to improve work processes, departmental performance, system improvements and asset quality; and assist in their development and deployment, ordered equipment based on demand from hospital’s nurse’s stations. Worked closely with vendors and suppliers to obtain materials and equipment at competitive prices in effort to maximize operating budgets. In charge of a team of 4 with 6 ORs.

• Used Sterrad to sterilize laser lenses and HLD for instruments, consulted with patients to determine the best treatment for skin, set appointments, tested lasers’ functionality daily, kept up inventory

Training