GerKailyn Harris
Houston
Summary
Dynamic and results-driven professional with extensive experience at TJX Companies, HomeGoods, specializing in customer service, inventory management, and operational efficiency. Proven ability to enhance shopping experiences through effective problem-solving and team collaboration, while maintaining a well-organized, visually appealing store environment. Skilled in cash handling, ensuring safety standards, and consistently achieving high levels of customer satisfaction. Committed to meeting goals and contributing to a positive, customer-focused atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Process Associate, Sales Associate
TJX Companies HomeGoods
New Braunfels
12.2024 - Current
- Provided exceptional customer service by assisting customers with product inquiries, locating items, and ensuring a positive shopping experience.
- Assisted with inventory control by receiving, organizing, and stocking products on shelves, ensuring the sales floor was always well-stocked, and visually appealing.
- Operated the cash register, processed customer transactions, handled cash, and managed refunds and exchanges with accuracy and professionalism.
- Maintained a clean and organized store environment by ensuring aisles were clear, shelves were properly stocked, and product displays were neat and tidy.
Brand Representative
Hollister.Co
Houston
04.2024 - 08.2025
- Delivered exceptional customer service by assisting customers with product selection, providing personalized recommendations, and maintaining a positive shopping experience.
- Created and maintained visually appealing store displays, ensuring products were arranged according to company guidelines to maximize sales, and enhance customer experience.
- Unloaded shipments, inspected items for damage, and efficiently stocked shelves and displays to maintain a well-organized sales floor.
Crew Member
Little Caesars
Houston
09.2023 - 04.2024
- Provided excellent customer service by addressing customer inquiries, resolving complaints, and ensuring a positive experience for all patrons.
- Prepared food items following company recipes and safety standards, ensuring food quality and safety.
- Worked effectively as part of a team to ensure the restaurant ran smoothly during peak hours, contributing to team success and high customer satisfaction.
Education
Bachelor of Science - Nursing
Texas State University
San Marcos, TX05-2028
Certification - Certified Nursing Assistant
Lone Star College
Houston, TX12-2024
High School Diploma -
Cypress Ridge High School
Houston, TX05-2024
Skills
- Patient care
- Clinical documentation
- Medication administration
- Customer service
- Team collaboration
- Time management
- Health and safety
- Project planning
- Problem solving
- Goal setting
Certification
- Certified Nursing Assistant (CNA)
Languages
English
Full Professional
References
References available upon request.
Timeline
Process Associate, Sales Associate
TJX Companies HomeGoods
12.2024 - Current
Brand Representative
Hollister.Co
04.2024 - 08.2025
Crew Member
Little Caesars
09.2023 - 04.2024
Bachelor of Science - Nursing
Texas State University
Certification - Certified Nursing Assistant
Lone Star College
High School Diploma -
Cypress Ridge High School
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