Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Germain Bouchard

Leesburg,FL

Summary

Dedicated driver with a proven track record at GROOME TRANSPORTATION, recognized for exceptional customer service and punctuality. Expert in route planning and navigational systems, consistently achieving on-time deliveries. Committed to safety and vehicle maintenance, enhancing passenger satisfaction through efficient transportation solutions.

Overview

10
10
years of professional experience

Work History

Driver

GROOME TRANSPORTATION
03.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Assisted passengers with luggage, offering exceptional customer service while handling personal belongings with care.
  • Ensured vehicle safety by conducting regular maintenance checks, promptly reporting any necessary repairs or issues to management.
  • Handled diverse customer situations calmly and professionally, addressing concerns and resolving issues in a timely manner.
  • Coordinated closely with other shuttle drivers for seamless passenger transfers between vehicles as needed.
  • Received numerous accolades from passengers for outstanding service and commitment to safety, contributing to the company''s reputation for excellence.
  • Increased efficiency by becoming proficient in the use of various electronic devices such as tablets or smartphones used for job-related tasks like tracking rideshare requests or processing payments.

Airport Shuttle Driver

Lake Limo Transportation (business Closed )
09.2015 - 08.2019
  • Contributed to company reputation for punctuality by consistently arriving at pick-up locations on time or ahead of schedule.
  • Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience.
  • Promoted company loyalty program to customers leading to increased repeat business over time.
  • Reduced wait times for passengers by consistently adhering to established schedules and route plans.
  • Provided excellent service under challenging weather conditions, ensuring passengers reached their destination safely and comfortably.
  • Navigated through heavy traffic conditions safely, utilizing advanced driving skills and knowledge of local roads.
  • Enhanced passenger satisfaction by providing timely and efficient shuttle services to and from the airport.
  • Kept accurate records of trip details including pick-up/drop-off times, distances traveled, fuel consumption, and any notable incidents or delays.

Education

High School Diploma -

St-Michel School
Jonquiere Quebec Canada

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Route planning
  • Navigational systems and GPS
  • Vehicle inspections
  • Vehicle maintenance
  • Passenger transportation
  • Inclement weather driving
  • Safety protocols
  • Punctuality
  • Loading and unloading

Accomplishments

    achived punctuality by completing passengers pick-up with acuracy and effeciency generated consistent referrals and repeat business by providing friendly and fast services reduced mechanical issues by doing daily inspection and reporting any unusual issue to maintenance achived customer satisfaction by loading and unloading passengers and luggages

Languages

English
French

Timeline

Driver

GROOME TRANSPORTATION
03.2020 - Current

Airport Shuttle Driver

Lake Limo Transportation (business Closed )
09.2015 - 08.2019

High School Diploma -

St-Michel School

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Germain Bouchard