German Castillo
San Diego,CA
Summary
Dedicated and diligent professional with a strong work ethic and personal core values. Demonstrates ability to quickly grasp new concepts and apply them effectively. Strong background in quality work, leadership skills, and implementing compliance.
Overview
8
8
years of professional experience
Work History
Lead Installer
Renewal By Anderson
San Diego, CA
07.2022 - Current
- Leads a team of installers in completing projects efficiently and effectively.
- Prepared detailed reports on installation progress throughout the duration of each project cycle.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Supervises daily tasks and operations, ensuring smooth functioning workflow with the assistance of team members.
- Delivered successful window and door installations while maintaining a strong focus on safety and customer satisfaction in my role as lead installer.
- Oversaw training of teammates on door and window prepping methods, while ensuring strict compliance with weatherization and OSHA protocols.
- Trained team members in proper installation methods to meet project quality and efficiency standards.
- Reviewed schedules and work orders to determine supplies and materials for assignments.
Assisting Clients With Resources and Information on Our Company
CAMPESINOS UNIDOS
02.2018 - 07.2022
- Managed all administrative tasks and handled confidential paperwork efficiently and professionally.
- Managed large volume of phone calls with accuracy and professionalism
- Coordinated and organized appointment schedules effectively
- Addressed inquiries in a timely manner, meeting customer satisfaction goals.
- Delivered outstanding home service while efficiently managing data input for the company.
Sales associate
FOREVER 21
01.2017 - 02.2018
- Took charge of shift leadership responsibilities while ensuring top-notch customer satisfaction.
- Ensured daily goals were met by all sales associates.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
Education
Administration of justice
San Diego City College
08.2024
Some College (No Degree) - Human Development
UCSD
San DiegoSkills
- Bilingual
- Fluent Spanish
- Leadership
- Management
- Collaborative
- Positive frame of mind
- Creative
- Passionate
- Communicator
- Diligent
Timeline
Lead Installer
Renewal By Anderson
07.2022 - Current
Assisting Clients With Resources and Information on Our Company
CAMPESINOS UNIDOS
02.2018 - 07.2022
Sales associate
FOREVER 21
01.2017 - 02.2018
Administration of justice
San Diego City College
Some College (No Degree) - Human Development
UCSD
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