German Durham

• Ensured timely and safe transportation by adhering to operational protocols and guidelines.
• Maintained high customer satisfaction through effective communication and problem resolution skills.
• Streamlined pickup and drop-off processes to enhance efficiency and reduce wait times.
• Trained new partners on best practices for navigation and customer service interactions.

• Closely supported six team members daily in their tasks, contributing to overall team success.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Maintained accurate scanning records and ensured timely completion of all necessary steps.
• Installation of accessories on new vehicles.
• Moved vehicles onto and off rail cars. 500-600 cars per day.
• Maintained accurate inventory records
• Analyzed operational data to identify bottlenecks, recommending solutions for enhanced productivity.

Supported warehouse operations with various tasks including palletizing, wrapping, labeling, and sorting packages as needed.

• Moved pallets throughout the warehouse using forklifts and manual lifts.
• Streamlined operations for increased productivity by optimizing warehouse space utilization and layout.
• Optimized warehouse layout, reducing labor costs and improving order accuracy rates.

*This job was terminated due to company closure.

• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Reported suspicious activities and persons to law enforcement.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Responded quickly to incidents and assessed active situations for security concerns.
• Answered 10-20 alarms per shift, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Analyzed security systems and protocols to identify areas for improvement and efficiency gains.