German- "Jeremy" Carter
Sherwood,Ar
Summary
Respectful "Behavioral Health Professional & Technician", with a proven track record of helping clients improve mental health and well-being through evidence-based therapeutic approaches. Skilled in selecting and utilizing appropriate treatment modalities and interventions to meet needs of individuals. Passionate about helping people manage mental health and improve quality of life. With hands-on experience providing quality psychological services to children and adults. Equipped in identifying, assessing and diagnosing mental health and emotional issues. Developing and implementing treatment plans and providing counseling and therapy to obtain maximum results for patients.
Overview
8
8
years of professional experience
Work History
Qualified Behavioral Health Professional / "QBHP"
The Centers for Youth and Family Services
06.2024 - Current
- Reduced patient readmission rates through effective discharge planning and follow-up care coordination.
- Facilitated group therapy sessions to foster peer support and promote healthy coping strategies among participants.
- Enhanced patient outcomes by implementing evidence-based therapeutic interventions.
- Promoted a safe and supportive environment for patients to explore complex emotions and work towards personal growth, wellness and self-care.
- Collaborated with multidisciplinary teams for comprehensive treatment plans, resulting in improved patient satisfaction.
- Assisted clients with goal setting and attainment processes by regularly monitoring progress towards identified objectives.
- Built rapport with culturally diverse populations using empathy, active listening, and nonjudgmental attitudes during counseling sessions.
Behavioral Health Technician
Methodist Family Health
06.2022 - 05.2024
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Searched resident belongings prior to and during stays.
- Facilitated on-site activities, support groups, and outings for clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily reports to management.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Sales Assistant
Rent A Wheel / Tire
09.2018 - 06.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Established rapport with customers using active listening and interpersonal skills.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
Accounts Representative
Car-mart of North Little Rock/ NLR
09.2016 - 09.2018
- Managed a portfolio of high-value clients, fostering strong relationships through exceptional customer service.
- Coordinated with collections agencies when necessary, recovering lost revenue from delinquent accounts.
- Reduced delinquent accounts with proactive communication and diligent follow-up on outstanding invoices.
- Assisted in the development of departmental goals and strategies, contributing to overall company growth.
- Mentored junior colleagues in best practices for account management, fostering professional growth within the team.
- Analyzed financial statements to identify trends and discrepancies, enabling timely corrective actions.
- Increased client satisfaction by promptly addressing inquiries and resolving issues related to billing and account management.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05.2013
Skills
- Social Skills Development
- Relapse Prevention
- Psychosocial Evaluation
- Motivational Interviewing
- Suicide Prevention
- Cognitive behavioral therapy
- Self-Care Promotion
- Individual Counseling
- Treatment Planning
- Behavioral assessment
- Anger Management
- Recovery strategies
- Group Therapy
- Time Management
- Problem-Solving
- Problem-solving abilities
- Attention to Detail
- Relationship Building
- Decision-Making
- Team building
- Mental health evaluations
- Professionalism
- Goal Setting
- Crisis Intervention
- Heartsaver First Aid CPR AED (First Aid CPR AED)
Timeline
Qualified Behavioral Health Professional / "QBHP"
The Centers for Youth and Family Services
06.2024 - Current
Behavioral Health Technician
Methodist Family Health
06.2022 - 05.2024
Sales Assistant
Rent A Wheel / Tire
09.2018 - 06.2022
Accounts Representative
Car-mart of North Little Rock/ NLR
09.2016 - 09.2018
High School Diploma -
Bentonville High School
Similar Profiles
Dwana HopeDwana Hope
ESL Teacher at Boston Centers For Youth And FamilyESL Teacher at Boston Centers For Youth And Family
Tiffany AtkinsTiffany Atkins
Educator at Batshaw Youth & Family CentersEducator at Batshaw Youth & Family Centers
Michael Fitz-CalitriMichael Fitz-Calitri
Educator at CIUSSS - Batshaw Youth And Family CentersEducator at CIUSSS - Batshaw Youth And Family Centers