JENNIFER LEWIS-MARTIN
Batesville,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Will go above and beyond for whatever I do. I find it best to lead with a smile and kindness.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Qualified Behavioral Health Professional
Aris Health
Batesville , AR
10.2021 - Current
- Utilized evidence-based therapeutic approaches in intervention sessions.
- Managed caseloads from two separate programs efficiently to meet productivity expectations.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Planned and organized therapeutic activities, group activities, and community engagement enrichment activities.
- Provided support to adults and children with severe mental illness in a clinical and home based setting.
- Using spreadsheets to organize authorization due dates as well as mileage accrued while working this position.
- Most of all Provided members with kindness and support during difficult periods of life with encouragement and no judgment.
Recovery Advocate/QBHP (case management)
Birchtree
Oxford, AR
07.2020 - 10.2021
- I provide members with one on one and small group care, to help with symptoms of severe mental illness, by providing interventions, engagement, active listening, problem solving, support, and encouragement
- I help members with daily life, from helping with organization of life and home to helping them complete supported living tasks to keep up their individual levels of independence
- I also work on helping plan and oversee enrichment activities and trips, all while completing documentation that provides detailed medical necessity, interventions based on treatment plan outline, and outcome of each meeting with members.
Care Coordinator
Empower Healthcare Solutions
Batesville , AR
09.2018 - 07.2020
- As Care Coordinator, I have been in charge of a caseload of 50 members and sometimes more, to work one on one, to help them get the best care possible
- As a CC, I have worked with doctor’s offices, BH providers, DD providers, DME providers, pharmacies, and many more, to coordinate care, and help providers work together to be able to give my members whole treatment and healing
- While doing so, as CC, I also provide extra support to my members to help make sure most of, if not all basic needs are being met to allow them to better focus on healing and feeling better
- Whether that be through benevolent churches in areas, different food pantries, bill helping programs, to even just a support group for specific struggles in one's life
- While helping, I also make sure member’s files are notated properly
- As Care Coordinator, I’ve learned a lot about the PASSÉ program in general, and understand more of what goes on on the other side of things, than I did before while being a QBHP.
Lead R DS/ Backup Case Management
PFH/ Youth Center
Batesville , AR
11.2017 - 09.2018
- This position had me working directly with teens in small groups and one on one to help educate them about mental illness, coping skills, healthy living, independent living, socialization skills, and everyday life knowledge
- As Lead RDS, I helped plan daily activities, completed notations daily documenting improvement and/or declining of behavior, and did regular room checks for belongings not prohibited on campus
- Also, I worked with Medicaid transportation, observation of clients taking meds, and filling in as admin
- Assistant when needed, back up case management, and helped with anything else that needed done where I had opportunity to do so.
MHPP/ Rehab Day Specialist
PFH/Evergreen
Batesville , AR
10.2014 - 11.2017
- This position had me working directly with clients in small groups at day treatment, to help educate them about mental illness, coping skills, healthy living, independent living, socialization skills, and everyday life knowledge
- As QBHP, I provided positive encouragement to help clients succeed in their life goals and healthy management of symptoms of their mental illnesses, so they can have the best quality of life possible
- I completed notations daily on my list of clients for documenting improvement and/or decline of mental health
- I made client activity calendars monthly and helped to plan activities as well
- Also, I worked with Medicaid transportation, housing, observation of clients taking meds, filling in as admin
- Assistant when needed, fill in youth center assistance when needed, and helped with anything else that needed done where I had opportunity to do so.
Lead EDS
Ascent Children Health Services
Batesville , AR
04.2011 - 10.2014
- As Lead Education and Development Specialist, I was in charge of educating children in cognitive development, gross motor skills, fine motor skills, speech, and emotional development learning
- Also, helped educate and teach the English language to Spanish speaking immigrant children to help prepare them for pre-k and kindergarten
- While doing so, documented every 15 minute unit of anywhere from 12-23 children's days, to document goals met or if the child had declined in advancement towards goals
- Also, I worked with transportation to fill in as needed, and also worked to plan events for the children that were not only educational but fun and attention keeping as well.
Operations Manager
Startek providing Customer service for AT&T wirele
Jonesboro, AR
07.2007 - 03.2011
- I was in charge of scheduling, training, and over some supervisory needs.
- Also worked on hard troubled cases for customers to resolve their needs, and help promote great customer service while also helping make company money.
Education
General Studies, Some College But No Diploma -
Arkansas State University-Newport
Skills
- Social Skills Development
- Treatment Planning
- Documentation proficiency
- Suicide Prevention
- Problem solving techniques
- Motivational Interviewing
- Clinical Documentation
- Behavior Modification
- Interdisciplinary Collaboration
- Recovery strategies
Certification
- Currently hold QBHP certification.
- 07/2020, QBHP Certificate, Birch Tree Communities
- 11/2014, MHPP Certification, HRA/ PFH/ Evergreen
References
- Kriste Bryant, LCSW, 870-834-2885, kristebryant@yahoo.com
- David Bryant, 870-834-3489
- James Skinner, 870-847-1735, Jamboyski@gmail.com
Timeline
Qualified Behavioral Health Professional
Aris Health
10.2021 - Current
Recovery Advocate/QBHP (case management)
Birchtree
07.2020 - 10.2021
Care Coordinator
Empower Healthcare Solutions
09.2018 - 07.2020
Lead R DS/ Backup Case Management
PFH/ Youth Center
11.2017 - 09.2018
MHPP/ Rehab Day Specialist
PFH/Evergreen
10.2014 - 11.2017
Lead EDS
Ascent Children Health Services
04.2011 - 10.2014
Operations Manager
Startek providing Customer service for AT&T wirele
07.2007 - 03.2011
General Studies, Some College But No Diploma -
Arkansas State University-Newport