Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Germarlis Medina De Jesus

Germarlis Medina De Jesus

Merritt Island,FL

Summary

Dynamic and dedicated professional with extensive experience in customer service at Walgreens and Sonic Drive-in. Proven ability to handle cash transactions accurately while delivering exceptional service. Recognized for teamwork and efficiency, consistently exceeding performance expectations in fast-paced environments. Skilled in cash handling and committed to maintaining high standards of cleanliness and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

Walgreens
02.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Package Handler

FedEx Ground
10.2024 - 04.2025
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Followed verbal and written instructions to properly move and ship products.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Provided training support for new hires, sharing knowledge of best practices in package handling procedures.

Carhop/Manager

Sonic Drive-in
03.2021 - 12.2024
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
  • Improved efficiency by restocking supplies during downtime periods between orders.

Education

Merritt Island High School
Merritt Island, FL
05.2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence
  • Money handling
  • Order taking
  • Cash register systems

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

Walgreens
02.2025 - Current

Package Handler

FedEx Ground
10.2024 - 04.2025

Carhop/Manager

Sonic Drive-in
03.2021 - 12.2024

Merritt Island High School