Assisted patients in daily living activities, promoting independence and wellbeing.
Monitored patient progress, documenting observations and reporting changes to healthcare team.
Collaborated with interdisciplinary teams to create personalized care plans for individuals.
Provided emotional support and companionship, enhancing patient engagement and comfort levels.
Implemented safety protocols, ensuring compliance with health standards and regulations.
Trained new staff on patient care techniques and organizational policies, fostering team development.
Developed and maintained accurate patient records using electronic health record systems.
PCA Personal Care Assistant
Gt Independence
2023.07 - Current
Assisted individuals with daily living activities to promote independence and enhance quality of life.
Monitored patient health and reported changes to healthcare providers to ensure timely interventions.
Developed personalized care plans in collaboration with clients and families to address specific needs.
Trained new staff on best practices for patient care, fostering a collaborative team environment.
Evaluated client progress regularly, adjusting care strategies to align with evolving needs and goals.
Scheduled daily and weekly care hours for client caseload.
Handled incoming mail, bills and invoices and completed appropriate actions.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Liaised with key accounts to deliver targeted administrative household support.
Identified needs and coordinated plans for travel and out-of-town functions.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Transported clients to and from medical appointments with safety and efficiency.
Maintained strong connections within caregiver community to gain continuous knowledge.
Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Recorded status and duties completed in logbooks for management.
Completed regular check-ins and progress report for each client.
Entrusted to handle confidential and sensitive situations in professional matter.
Guided patients to restroom to support bladder and bowel relief requirements.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Companion/Homemaker
Nova Home Care Agency
2017.05 - 2023.04
Accompanied and transported clients to attend their doctor appointments, complete grocery shopping, and other daily activities
Aided clients with housekeeping tasks like dusting, vacuuming, sweeping, changing bed linens, and laundry
Prepared meals for clients based on their dietary needs and restrictions
Recorded and reported any changes with clients’ behavior or health to medical staff
Cashier/Sales Associate
Bon Ton
2014.03 - 2017.01
Pleasantly and courteously greeted and assisted customers with locating items
Built and maintained customer loyalty through effective and consistent interactions
Completed customer transactions, processed payments, and bagged items
Ensured department was clean and presentable by restocking or refacing items
Education
High School Diploma -
Riverside Academy
New Haven, CT
2006-06
Security Guard Card -
LJB Security Training
East Haven, CT
2021-05
Certified Nursing Assistant Program - undefined
Stone Academy
2017-01
Skills
Achieved high levels of customer satisfaction through exceptional service and communication Enhanced patient care quality by collaborating effectively with team members Streamlined record-keeping processes to improve accuracy and accountability