GERNIYA BATTLE
Waldorf,MD
Summary
Detail-oriented worker dedicated to best-in-class organization, productivity and office management. Knowledgeable about Microsoft offices and Adobe Software. Proven history of enhancing office settings with personality, modernized systems and administrative and technological understanding.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
Charles County Board Of Education
La Plata, Maryland
02.2026 - Current
- Implemented lesson plans provided by full-time teachers effectively.
- Supervised students during lunch and recess, ensuring safety and order.
- Assisted students with assignments, fostering a supportive learning environment.
- Encouraged positive behavior among students through effective communication techniques.
Sales Associate
TJ Maxx, TJX Companies
Waldorf, Maryland
09.2021 - Current
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Built trusting relationships with customers by making personal connections.
- Answered incoming telephone calls to provide store, products and services information.
- Met merchandise processing standards and maintained organized and accessible work area.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Secretary Assistant
LBG LENDING SERVICES, LLC
White Plains, Maryland
06.2020 - 06.2022
- Manage inventory of basic office supplies and reorder as needed Organize schedule for potential clients
- Greet patients/customers with warm, friendly attitude Establish and manage professional working relationships with clients and other employees.
- Screened visitors and directed to specific location for office safety.
- Guided administrative and professional staff through computer and software problems.
- Received and routed incoming calls and correspondence to promote timely communication.
- Directed clients and guests to correct departments, rooms and staff members.
Intern
HUGHES BARNEY INVESTIGATIONS, LLC
Largo, Maryland
08.2020 - 10.2020
- Scheduling Appointments, checking in clients, front desk duties, taking temperatures, scanning paperwork, filing, answering phones and checking voicemails.
Education
Master of Science - Administration of Security And Justice
University of Phoenix
Phoenix, AZ06-2024
Bachelor of Science - Criminal Justice, Social Justice
Bowie State University
Bowie, MD05.2021
Skills
- Scheduling
- Filing
- Cleaning
- Spreadsheets
- Appointment Setting
- Professional demeanor
- Customer and Client Relations
- Telephone skills
- Verbal and written communication
- Sorting and labeling
- Organization skills
- Time management
- Performance improvement
Timeline
Substitute Teacher
Charles County Board Of Education
02.2026 - Current
Sales Associate
TJ Maxx, TJX Companies
09.2021 - Current
Intern
HUGHES BARNEY INVESTIGATIONS, LLC
08.2020 - 10.2020
Secretary Assistant
LBG LENDING SERVICES, LLC
06.2020 - 06.2022
Master of Science - Administration of Security And Justice
University of Phoenix
Bachelor of Science - Criminal Justice, Social Justice
Bowie State University