Gerrard East
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Food and Beverage Cashier
Universal Studios
Orlando, FL
04.2022 - Current
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Maintained cleanliness of work area throughout shift.
- Assisted customers with their orders, answered questions about menu items, and took accurate payment information.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Demonstrated knowledge of restaurant's menu items, ingredients, preparation methods, pricing structure, discounts, promotions.
- Ensured compliance with all applicable health codes regarding food handling procedures.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Sales Associate
Forever 21
Orlando, FL
11.2021 - 01.2022
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Doctor Phillips High School
Orlando, FL05-2023
Skills
- Customer Service
- Customer Assistance
- Team Collaboration
- Adaptability and Flexibility
- Problem-Solving
- Analytical Thinking
- Cash Handling
- Upselling Strategies
Timeline
Food and Beverage Cashier
Universal Studios
04.2022 - Current
Sales Associate
Forever 21
11.2021 - 01.2022
High School Diploma -
Doctor Phillips High School
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