Gerrid Caldwell
Fayetteville,WV
Summary
Experienced in customer service and several other fields with a proven track record of good performance. Known for being hardworking, and reliable.
Overview
6
6
years of professional experience
Work History
Reservation Agent Seasonal
Aramark
Lansing, WV
06.2024 - Current
- Scheduling and booking activities for in house, and partner companies
- Coordinating shuttle bus rides
- Securing lodging for visitors
- Processing payments, and refund requests
- Leasing necessary equipment and gear
Customer Service Manager
Rural King
Beckley, WV
12.2018 - 06.2024
- Sales and returns of merchandise.
- Operating an online ordering service.
- Register and cash safe maintenance.
- Operating phone and radio / transferring calls.
- Scheduling.
- Training new hires.
- Cleaning and maintaining the appearance of the store.
- Loading, unloading, and sorting merchandise as needed. (often)
Education
High School Diploma -
Penn Foster Online Highschool
Scranton, PA02-2018
Skills
- Customer Service
- Call Center Operations
- Organization
- Multitasking
Timeline
Reservation Agent Seasonal
Aramark
06.2024 - Current
Customer Service Manager
Rural King
12.2018 - 06.2024
High School Diploma -
Penn Foster Online Highschool
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