Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Gerry Lakey

Midway ,UT

Summary

Goal oriented manager with an ability to focus on the task at hand while keeping the complete operation in mind. Proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

14
14
years of professional experience

Work History

General Sales Manager

Park City Ski Boot
1100 Iron Horse Dr., UT
11.2014 - 03.2022

Park City Ski Boot sells and fits ski boots and accessories. My duties included overseeing all aspects of the the operation

  • Handled customer relations issues and scheduling of fittings. Above all else enabling quick resolution and client satisfaction.
  • All aspects of Inventory from ordering product, merchandising of retail displays, marketing and sales.
  • In my tenure the shops year end profits have increased at least 30 % year to year.
  • The Google, Yelp shop rating has became and was maintained as a 5 star under my watch.
  • Developed and maintained strategic relationships with product representatives and key suppliers to improve overall shop performance and profit.

P.G.A. Golf Professional

Homestead Resort
Midway, UT
05.2014 - 10.2020
  • Open or close golf shop per scheduling requirements. Coordinate with grounds superintendent per frost issues. Performed all shop duties ie, starting golfers, retail sales and merchandising of shop, pace of play, food and beverage issues. All the usual suspects of a busy resort golf course.
  • Hire, train, manage outside service staff. At the Homestead these were the first and last staff the guest would see. This portion of the operation is a key part of resort golf success.
  • Sell, schedule and oversee all aspects of corporate golf outings. On larger events this means double shotguns formats.
  • Golf Instruction, Corporate clinics, Wasatch county junior summer golf programs, One on one golf Instruction.

Education

Associate of Arts - General Studies

Maricopa Community Colleges - Scottsdale Community College
Scottsdale, AZ

P.G.A. Business School Two
Portland, Or
1994

P.G.A. Business School One
Phoenix, AZ
1991

Skills

  • Relationship building with our staff, locals and visitors
  • Overall customer Service
  • Outgoing and easy to be around
  • Ability to anticipate and avert challenges before they happen
  • Reliable and prompt, not afraid to work until the job is complete

Timeline

General Sales Manager

Park City Ski Boot
11.2014 - 03.2022

P.G.A. Golf Professional

Homestead Resort
05.2014 - 10.2020

Associate of Arts - General Studies

Maricopa Community Colleges - Scottsdale Community College

P.G.A. Business School Two

P.G.A. Business School One
Gerry Lakey