Gerry Reardon
Norman,OK
Summary
Dynamic operations leader with a proven track record at Krell's East Coast Deli and other Restaurant Concepts, excelling in team building and problem resolution. Expert in optimizing processes and enhancing customer satisfaction through innovative training programs and strategic initiatives. Adept at financial management and fostering a culture of continuous improvement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Krell's East Coast Deli
01.2023 - Current
- Oversaw daily operations, ensuring high-quality food service and customer satisfaction.
- Managed staff schedules, optimizing workforce efficiency and productivity.
- Implemented inventory control systems to reduce waste and improve cost management.
- Developed training programs for new employees, enhancing team performance and service standards.
- Analyzed sales data to identify trends, driving targeted marketing strategies and promotions.
- Streamlined processes for order fulfillment, reducing wait times and improving customer experience.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Director of Operations/Chef
The Wedge Holdings
02.2021 - 02.2023
- Streamlined operational processes, enhancing efficiency across multiple departments.
- Developed and implemented strategic initiatives to optimize resource allocation and reduce costs.
- Oversaw daily operations, ensuring alignment with organizational goals and standards.
- Mentored team members, fostering a culture of continuous improvement and accountability.
- Oversaw all menu development and implementation
Managing Partner/Director of Operations/Executive Chef
El Toro Chino Latin + Asia Kitchen
01.2016 - 12.2020
- Led operational strategies to enhance kitchen efficiency and streamline service delivery.
- Developed and implemented innovative menu offerings integrating Latin and Asian cuisines.
- Oversaw financial management, including budgeting, cost control, and revenue optimization.
- Mentored and trained staff in culinary techniques and customer service excellence.
- Cocktail Development along with creating Wine Dinners.
Education
No Degree - History
California State University
Long Beach, CAAssociate of Arts - History
Goldenwest College
Huntington Beach, CA05-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Training and development
Certification
- Food Safety Compliance, Serv Safe and Associates -Exp. 03/2028
- Liquor License, ABLE Commission, Exp10/2027
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
General Manager
Krell's East Coast Deli
01.2023 - Current
Director of Operations/Chef
The Wedge Holdings
02.2021 - 02.2023
Managing Partner/Director of Operations/Executive Chef
El Toro Chino Latin + Asia Kitchen
01.2016 - 12.2020
No Degree - History
California State University
Associate of Arts - History
Goldenwest College