Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gershawn Radford

Gershawn Radford

Louisville,KY

Summary

At PPG, I spearheaded a team, enhancing project delivery by implementing quality control and efficient route planning, which significantly boosted customer satisfaction and reduced complaints. My adept leadership and strategic decision-making skills led to a notable improvement in safety standards, showcasing my ability to drive results and maintain high-quality standards. Hardworking Delivery Manager trains efficient and accurate teams. Committed to quality assurance and streamlining day-to-day activities for fast and excellent work. Adept at providing fantastic customer service and budgeting strictly. Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.

Overview

27
27
years of professional experience

Work History

Delivery Manager

PPG
02.1998 - Current
  • Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction.
  • Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
  • Implemented quality control measures for all deliveries, resulting in fewer errors and increased customer satisfaction.
  • Supervised delivery staff and general productivity.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Reduced customer complaints by implementing proactive communication strategies with clients.
  • Trained drivers, helpers and support workers in techniques for maximizing efficiency.
  • Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
  • Planned delivery routes according to traffic, weather and types of delivery.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Organized records of vehicles, schedules and completed orders.

Education

High School Diploma -

Butler Traditonal High School
2222 Crums Ln Louisville KY 40216
05.1993

Skills

  • Route Planning
  • Reporting Tools
  • Vehicle inspections
  • Preventive Maintenance
  • Emergency Procedures
  • Vehicle Inspection
  • Team Supervision
  • Vehicle Maintenance
  • Schedule Coordination
  • Report Preparation
  • Delivery Management
  • Forecasting Techniques
  • Decision-Making
  • Shipment Tracking
  • Schedule Management
  • Quality Control
  • Cost control and tracking

Timeline

Delivery Manager

PPG
02.1998 - Current

High School Diploma -

Butler Traditonal High School
Gershawn Radford