David Ruiz
San Diego,CA
Summary
Hardworking professional with years of experience in dispatch, management, and driving. Organized in coordinating routes and loading vehicles. Possesses excellent communication, customer service, and multitasking skills. Observant, safety-focused, and holding a valid license with a clean driving record.
Overview
10
10
years of professional experience
Work History
DELIVERY MANAGER
GLS
Poway, CA
10.2024 - 02.2025
- Helped launch operations by establishing delivery routes and service standards
- Managed the pickup and delivery of time-sensitive packages, including payroll documents, legal paperwork, and medical supplies
- Ensured the secure and timely transport of critical medications to healthcare facilities, pharmacies, and patients
- Coordinated with clients to meet urgent delivery needs and quickly resolve service issues
- Developed logistics strategies to improve efficiency while maintaining regulatory compliance
- Led a team to ensure accurate, reliable, and professional daily operations
DISPATCHER
Amazon
06.2021 - 09.2024
- Delivered packages safely while ensuring a positive customer experience
- Reviewed performance metrics and coached team members to improve service
- Built strong relationships with customers
- Operated a CDV and cargo van
- Assigned routes to drivers and ensured they had necessary items (phones, van keys, chargers, etc.)
- Maintained regular communication with Amazon OTR about route delays and issues
- Assisted drivers with on-road challenges and informed them of upcoming tasks
- Trained new drivers to deliver packages safely and efficiently
- Oversaw a fleet of over 50 vans
- Monitored vehicle damages and coordinated repairs such as tire or mirror replacements
- Held daily safety and customer service meetings
- Updated daily sign-out sheets using Excel
- Interviewed potential drivers
CNC ROUTER OPERATOR
National Sign Corporation
Seattle, WA
09.2019 - 04.2021
- Created cut files using EnRoute 5 software
- Operated a Multicam 5000 CNC router
- Performed routine maintenance on router equipment
- Managed material drops and staging in line with the production schedule
- Completed jobs accurately and on time
- Coordinated the transfer of completed parts to the next department
- Maintained an active inventory of materials and submitted purchasing requests when needed
- Collaborated with team members to ensure smooth operations
- Unloaded shipments using a forklift
MEAT CUTTER / CUSTOMER SERVICE
Jensens Foods
San Diego, CA
07.2018 - 09.2019
- Assisted customers with meat orders and provided friendly service
- Demonstrated knowledge of various meat cuts and complementary products
- Handled custom requests, including special cuts, trimming, seasoning, and packaging
- Maintained a clean and organized work area in compliance with safety and sanitation standards
- Worked with team members to keep the display case filled with quality products
- Assisted with pricing and labeling to create an appealing department
YOUTH LEADER
A Plus Subs
San Diego, CA
09.2014 - 06.2018
- Helped children with homework
- Organized games and learning activities
- Maintained records of children's progress, routines, and interests
- Supervised children's safety, including infants and toddlers
- Prepared meals and snacks
- Assisted with diaper changes for infants and toddlers
- Supported children's emotional and social development
MARKETING INTERN
Kiddie Commute
San Diego, CA
12.2016 - 12.2017
- Assisted in designing marketing materials with clear, appealing graphics
- Incorporated current design trends into layouts for custom ads
- Created social media content with strong writing and attractive photos
- Designed the company logo to establish distinctive branding
GRAPHIC DESIGN INTERN
Jacobs Center for Neighborhood Innovation
San Diego, CA
12.2016 - 12.2017
- Designed images and print materials using Illustrator for promotional flyers
- Communicated with clients to understand design requirements
- Assisted in creating various marketing collateral
Education
Interactive Media Certificate -
San Diego Continuing Education
San Diego, CA06.2018
High School Diploma -
High Tech High International
San Diego, CA06.2014
Skills
- Bilingual
- Versatile
- Excellent customer service
- Leadership
- Problem solving
- Route navigation
- Data entry
- Customer relations
- Driver communication
- Route planning
- Critical thinking
- Geographic knowledge
- Customer engagement
- Attention to detail
- HIPAA compliance
- Punctuality
- Logistics planning
- Medical logistics
Timeline
DELIVERY MANAGER
GLS
10.2024 - 02.2025
DISPATCHER
Amazon
06.2021 - 09.2024
CNC ROUTER OPERATOR
National Sign Corporation
09.2019 - 04.2021
MEAT CUTTER / CUSTOMER SERVICE
Jensens Foods
07.2018 - 09.2019
MARKETING INTERN
Kiddie Commute
12.2016 - 12.2017
GRAPHIC DESIGN INTERN
Jacobs Center for Neighborhood Innovation
12.2016 - 12.2017
YOUTH LEADER
A Plus Subs
09.2014 - 06.2018
Interactive Media Certificate -
San Diego Continuing Education
High School Diploma -
High Tech High International
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