Coaching and mentoring
Gerson Cruz
Wholesale/Events Manager
Franklin Park,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Service-oriented Sales Manager with more than 8 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories. Dedicated management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Sales/Events Manager
Queen City Coffee Roasters
Plainfield , NJ
11.2019 - Current
- Built deep relationships with store managers, business owners, and distribution partner sales teams by employing industry expertise and knowledge, retail strategies, and sales tactics.
- Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
- Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
- Managed accounts to retain existing relationships and grow share of business.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Increased profits by $30K between 2021 and 2022 through providing excellent customer service, following established guidelines, and upselling to industry partners.
Owner
Cruz Transportation
South Plainfield, NJ
01.2015 - 06.2019
- Founded and managed transportation business, growing revenue to $100,000 in first year.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Conducted target market research to discover customer needs and analyze competitor trends.
UPS Driver
UPS
Edison, NJ
04.2009 - 10.2015
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Delivered goods and products to customer on time and in excellent condition.
- Answered, scheduled and responded to reservation calls at specific times and locations.
Education
High School Diploma -
South Plainfield High School
South Plainfield, NJ 09.2005 - 06.2009
Skills
Solution selling
B to B sales
Account management
Sales presentations
Analytical problem solver
Strategic planning
Territory Management
Interests
Seven years of mountain biking experience
Passionate about introducing individuals to the cycling Industry
Timeline
Sales/Events Manager
Queen City Coffee Roasters
11.2019 - Current
Owner
Cruz Transportation
01.2015 - 06.2019
UPS Driver
UPS
04.2009 - 10.2015
High School Diploma -
South Plainfield High School
09.2005 - 06.2009
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