Gertrude Daigle

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.

Handle customer transactions, place orders, stock equipment, complete documentation, prepare schedules and ensure workplace efficiency.