Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geshiel Rabaca

West Valley City,UT

Summary

Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

The little America Hotel
Salt Lake City, UT
11.2017 - Current
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided excellent customer service to ensure satisfaction.
  • Inputted guest information into computer system accurately and securely.
  • Provided information about hotel amenities, services, and local attractions.
  • Posted incidental charges to ledgers, manually or by using computers.
  • Provided excellent customer service while upholding company policies.

Restaurant Hostess

Blue Iguana-salt Lake City
Salt Lake City, UT
10.2018 - 11.2020
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Education

Bachelor of Science - Hotel And Restaurant Management

Central Mindanao University
Musuan Philippines
06-2017

Skills

  • Time management
  • Problem solving
  • Customer relationship management
  • Guest engagement
  • Excellent communication
  • Teamwork and collaboration
  • Hospitality and accommodation

Timeline

Restaurant Hostess

Blue Iguana-salt Lake City
10.2018 - 11.2020

Front Desk Agent

The little America Hotel
11.2017 - Current

Bachelor of Science - Hotel And Restaurant Management

Central Mindanao University

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