Gesnie Michel
Lakewood,WA
Summary
Dedicated Security Officer with proven expertise in incident reporting and patrol operations, honed at American Corporate Security and Allied Universal. Fluent in multiple languages, I excel in providing exceptional customer service and enhancing safety protocols. Achieved significant reduction in unauthorized access through vigilant monitoring and effective communication. Skilled in both crisis management and report writing, I bring a comprehensive skill set to any security team.
Overview
5
5
years of professional experience
Work History
Security Officer
American Corporate Security
Tacoma, WA
04.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Security Officer
Allied Universal Security Services
El Paso, TX
02.2023 - 11.2023
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Cashier
Pollo Tropical
North Miami Beach, FL
01.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
North Miami Beach Senior High School
North Miami Beach, FL06.2020
Skills
- Incident reporting
- Report writing
- Security guard license
- Patrol operations
- FLUENT IN LANGUAGE
Timeline
Security Officer
American Corporate Security
04.2024 - 02.2025
Security Officer
Allied Universal Security Services
02.2023 - 11.2023
Cashier
Pollo Tropical
01.2020 - 06.2021
High School Diploma -
North Miami Beach Senior High School