Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gessika Fox

Summary

Knowledgeable worker with rich background in crafting quality coffee beverages and delivering excellent customer service to a wide range of customers. Successfully managed high-volume orders while maintaining welcoming atmosphere. Proven ability to efficiently multitask and collaborate with team members to ensure smooth operations and customer satisfaction.

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Coffee Barista and Marketing

7 Brew Coffee
03.2024 - Current
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and fridges areas daily.
  • Handled cash and card transactions accurately, maintaining accountability for daily register balances.
  • Controlled line and crowd with quick, efficient service.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.

Dietary Aide

Regent Care Center
11.2023 - 01.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Followed all food safety regulations while preparing meals for patients.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Reduced food waste through careful portioning, inventory management, and creative use of leftover ingredients.
  • Enhanced team morale by fostering collaborative work environment, leading to improved productivity.

Stocking Associate

Walmart
06.2022 - 11.2023
  • Enhanced store organization by accurately stocking shelves and maintaining inventory control.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Examined and inspected stock items for defects and reported damages to supervisor.
  • Maintained effective team member communication.
  • Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
  • Improved customer satisfaction by assisting shoppers in locating desired products quickly.

Ice Cream Scooper

Coldstone Creamery
03.2022 - 06.2022
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
  • Kept work area tidy and sanitary, promptly addressing spills, and other messes.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Provided exceptional customer care through active listening skills and addressing concerns promptly.
  • Operated cash registers and processed payments accurately.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.

Food Sales Associate

Walmart
06.2020 - 02.2021
  • Assisted with inventory management, stocking shelves, and maintaining accurate records for quality control purposes.
  • Developed strong product knowledge to effectively answer customer questions and assist with purchasing decisions.
  • Discarded outdated food products and maintained waste disposal procedures.
  • Assisted in maintaining cold and frozen storage areas and handling unpacking, dating, and rotating of food supplies as directed.

Education

Folsom High School
Folsom

Skills

  • Order taking
  • Food and Beverage preparation
  • Workplace safety
  • Drink customization
  • Quality assurance
  • Menu and product recommendations
  • Adaptive and creative
  • Friendly and outgoing
  • Strong work ethic
  • Task prioritization

Certification

TABC Certified

Timeline

Coffee Barista and Marketing

7 Brew Coffee
03.2024 - Current

Dietary Aide

Regent Care Center
11.2023 - 01.2024

Stocking Associate

Walmart
06.2022 - 11.2023

Ice Cream Scooper

Coldstone Creamery
03.2022 - 06.2022

Food Sales Associate

Walmart
06.2020 - 02.2021

Folsom High School

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