Gevorg Mkrtchyan
Glendale,CA
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
SMG Marble Services Inc
Glendale, CA
03.2020 - 02.2026
- Oversaw daily operations, ensuring adherence to safety and quality standards.
- Managed team performance, providing coaching and support to enhance productivity.
- Developed and implemented process improvements, increasing operational efficiency.
- Coordinated project timelines and resource allocation for marble installations.
- Established strong vendor relationships, negotiating contracts to optimize costs.
- Analyzed customer feedback to refine service offerings and improve satisfaction rates.
- Monitored inventory levels, ensuring timely procurement of materials for projects.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
Emergency Department Unit Secretary and ER Tech
St Vincent Medical Center
Los Angeles, CA
04.2019 - 01.2020
- Assists with data collection
- Assists with the patient’s care identifying and reporting problems/needs and performs interventions consistent with identified
- Provides emotional and psychosocial support for patient and family.
- Collaborates with appropriate health care team members to help coordinate the delivery of patient care in a timely manner.
- Assists with treatments, procedures and equipment appropriate to areas evidence by adherence to policy, procedure and competency-based assessment and no pattern or trend of problem.
- Organizes assigned task and responsibilities.
- Documents accurately and timely.
- Maintains healing and therapeutic environment for the patient and family.
- Maintains position specific qualifications.
- Facilitates staff development.
- Demonstrates responsibility for assigned communications.
- Demonstrates responsibility for cost containment using supplies judiciously.
- Handles/ transports medications/ solutions safely and in accordance with hospital and departmental policies and procedures
- EKG, Wound Care, Irrigations, Splints
Transport Attendant
St. Vincent Medical Center
Los Angeles, CA
05.2018 - 05.2019
- Comforts patients and their families by offering support and encouragement; being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity.
- Transports equipment and supplies by picking-up requisitioned orders; delivering them to assigned treatment areas and patient care areas.
- Transports laboratory specimens by picking-up specimens and delivering them to specified laboratory.
- Transports deceased patients by following protocols and delivering them to the mortuary.
- Lifts patients in and out of bed, chairs, taxis, and ambulances to move them to and from treatment areas and procedure rooms.
- Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens.
Phlebotomist
ACA Home Health Care
01.2017 - 04.2018
- Collect blood samples from patients
- Practice proper patient identification, especially when working on hospital floors
- Label vials with patient names and dates
- Decipher the best method for drawing blood depending on the specific patient
- Transport all specimen samples to a nearby laboratory
- Centrifuge blood samples, depending on if this is allowed in the state you are working in
- Expect to work with many patients varying in age and health status
- Be friendly, courteous, and sympathetic when it comes to working with patients
- Always keep your phlebotomy cart or station well-organized
- Practice infection control standards always when working with patients and equipment
Administrator
DAN/SB HOME HEALTH
San Bernardino, California
12.2015 - 11.2016
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Protect the security of medical records to ensure that confidentiality is maintained.
- Retrieve patient medical records for physicians, technicians, or other medical personnel.
- Process patient admission or discharge documents.
- Process and prepare business or government forms.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA08-2022
High School Diploma -
Macsedan
Armenia, Yerevan05-2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Project management
- Staff development
- Schedule preparation
- Emergency response
- Safety procedures
- Work prioritization
- Policy and procedure development
- Risk management
- Teamwork and collaboration
- Effective communication
- Problem resolution
Certification
- BLS/CPR, and Fire Safety Certification Services
- ACLS & PALS pending
- Bilingual: English, Armenian and Russian
- Experienced at preparing and administering IV therapy and blood draws
- Strong leadership and critical thinking skills
- Knowledgeable in medical terminology and patient care
Languages
Armenian
Native or Bilingual
English
Native or Bilingual
Russian
Native or Bilingual
Timeline
Manager
SMG Marble Services Inc
03.2020 - 02.2026
Emergency Department Unit Secretary and ER Tech
St Vincent Medical Center
04.2019 - 01.2020
Transport Attendant
St. Vincent Medical Center
05.2018 - 05.2019
Phlebotomist
ACA Home Health Care
01.2017 - 04.2018
Administrator
DAN/SB HOME HEALTH
12.2015 - 11.2016
Bachelor of Science - Nursing
West Coast University
High School Diploma -
Macsedan