Gezahegn Shegena
Columbus
Summary
- Handled cash, credit, and gift card transactions with precision. Experienced Checkout Associate. Results-driven Checkout Associate.
- Customer complaint resolution Product promotion at checkout
Overview
5
5
years of professional experience
Work History
Checkout Associate
Safeway Supermarket
Addis Ababa
09.2023 - 10.2025
- Delivered prompt and accurate checkout services to enhance customer experience.
- Implemented proactive quality checks.
- Collaborated with the store's marketing team.
- Observed and reported any suspicious activities within the store to ensure safety.
- Boosted morning shift register sales through effective upselling techniques.
- Maintained product knowledge of top-selling items.
- Streamlined checkout processes to reduce wait times and enhance customer satisfaction.
Stocker
Bambis Supermarket
Addis Ababa
09.2020 - 08.2023
- Implemented more efficient stock rotation practices.
- Assisted customers with product location information.
- Stocked high shelves effectively.
- Responded to customer needs by providing timely assistance and product information.
- Ensured safety within storage areas.
- Updated and enforced safety guidelines.
- Reduced potential customer complaints.
Education
Master of Science - Public Health
Addis Ababa Medical & Business College
Addis AbabaBachelor of Science - Public Health Officer
Ayer Tena Health Science College
Addis AbabaBachelor of Arts - Accounting and Finance
Ayer Tena Health Science College
Addis AbabaSkills
- Adaptability
- Continuous improvement
- Efficient checkout
- Product knowledge
- Cash handling
- Loss prevention
Timeline
Checkout Associate
Safeway Supermarket
09.2023 - 10.2025
Stocker
Bambis Supermarket
09.2020 - 08.2023
Master of Science - Public Health
Addis Ababa Medical & Business College
Bachelor of Science - Public Health Officer
Ayer Tena Health Science College
Bachelor of Arts - Accounting and Finance
Ayer Tena Health Science College