GASSANDRA BANNA
St. Petersburg,FL
Summary
Forward-thinking professional with proved history of leadership, planning, and problem solving. Adept collaboration with profession to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Rudy’s Sports Bar and Grill
Largo, FL
10.2022 - 07.2024
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Creates report on sale trends, inventory levels, and financial data.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved conflicts between team members in an effective manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Licensed Health Insurance Agent
US Health Advisors
St. Petersburg, FL
08.2022 - 10.2022
- Developed and implemented insurance plans for customers based on their individual needs.
- Researched and analyzed customer data to ensure accuracy of coverage information.
- Provided detailed explantation of policy terms, conditions, and benefits to clients.
- Educated customers on various health insurance products and services available.
- Maintained accurate records of all customer interactions and transactions.
- Identified areas where additional coverage may be needed beneficial to clients.
- Ensured that all documents were properly completed prior to submiting them for review.
Assistant Store Manager
Wing House Bar and Grill
Pinellas Park, FL
09.2018 - 06.2022
- Managed the day-to-day operations of he store, including customer service, inventory management, and staff scheduling.
- Developed strategies for increasing store profitabiliy by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels, and employee performance metrics.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepencies as necessary.
Education
Bachelor of Arts in International Studies - Human Development, East Asian Studies
Eckerd College
St. Petersburg, FL05.2019
Some College (No Degree) - Study Abroad
Kansai Gaidai University
Hirakata, Osaka, JapanSkills
- Administrative Support/Functions
- Operations Management
- Recruiting and Interviewing
- Task Delegation
- Product and Service Knowledge
- Cost Reduction
- Sales Monitoring
- Customer Relations
Certification
- F
Languages
Japanese
Limited
Chinese (Mandarin)
Elementary
Volunteer Experience
- Kansai Gaidai University Study Abroad focused in Language and Culture immersion, September 2017-May 2018
- Kagawa University Study Abroad focused in Seaweed and Beach Conservation, June 2017
Timeline
Assistant Manager
Rudy’s Sports Bar and Grill
10.2022 - 07.2024
Licensed Health Insurance Agent
US Health Advisors
08.2022 - 10.2022
Assistant Store Manager
Wing House Bar and Grill
09.2018 - 06.2022
Bachelor of Arts in International Studies - Human Development, East Asian Studies
Eckerd College
Some College (No Degree) - Study Abroad
Kansai Gaidai University
Similar Profiles
Alejandro HermosilloAlejandro Hermosillo
Cutter at Rudy’s Country Store and Bar-B-QCutter at Rudy’s Country Store and Bar-B-Q
Shaquetta MarshallShaquetta Marshall
Bartender at The Hamilton Sports Bar and GrillBartender at The Hamilton Sports Bar and Grill
Ana Marie Cor VicenteAna Marie Cor Vicente
Food Runner at Mj23 Sports Bar & GrillFood Runner at Mj23 Sports Bar & Grill