Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ghada Abdalla

Sales Representative
Jordan - Amman

Summary

Driven Sales Representative with a proven track record at Zain, where I expanded the customer base and significantly increased sales revenue through innovative strategies and keen customer insights. Skilled in customer service and sales development, I excel in relationship building and problem-solving, ensuring client satisfaction and revenue growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

6
6
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sales Representative

Zain
12.2021 - Current
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Used customer insights to develop innovative sales strategies to increase sales.

Lab Technician

Tiryaq Alruwh
08.2020 - 11.2021
  • Maintained documentation on tests performed in lab.
  • Maintained safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Monitored testing procedures to meet criteria and maintain quality control.

Personal Trainer

Sewar GYM
02.2018 - 07.2020
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Increased client retention through consistent communication, motivation, and support.

Education

Bachelor of Science - Biology And Medical Lab Technician

Hashemite University
Jordan
01.2012 - 02.2016

Skills

  • Customer Service

  • Sales Development

  • Client Service

  • Customer Needs Assessment

  • Relationship Building

  • Customer Relations

  • Proposal Development

  • Revenue Generation

  • Computer Skills

  • Problem-Solving

  • Terms negotiation

Certification

Customer engagement

Timeline

Customer engagement

09-2023

Sales Representative

Zain
12.2021 - Current

Lab Technician

Tiryaq Alruwh
08.2020 - 11.2021

Personal Trainer

Sewar GYM
02.2018 - 07.2020

Personal trainer

01-2018

Bachelor of Science - Biology And Medical Lab Technician

Hashemite University
01.2012 - 02.2016
Ghada AbdallaSales Representative