Ghada Ghedhahem
Boca Raton
Summary
Motivated Information Technology student with foundational knowledge in IT support, cloud computing, and cybersecurity basics. Skilled in assisting daily IT operations, supporting users, and collaborating with technical teams to meet business needs. Eager to learn, detail-oriented, and committed to supporting reliable and secure technology environments.
Overview
1
1
year of professional experience
Work History
information technology managment support
ITSolution
tunis
11.2020 - 09.2021
- Assisted with daily IT operations and user technical support
- Helped maintain systems, software, and cloud resources
- Supported IT projects, documentation, and reporting
- Assisted with cybersecurity policies and access control
- Collaborated with technical teams and management to support business needs
Education
Associate of Science - Information Technology Managment
Hannibal Private Vocational Training School
Monastir , Tunisia 10-2020
Bachelor of Science - Information Technology
Atlantis University
Miami01-2026
Skills
- IT operations support
- System maintenance
- Cloud resource management
- Cybersecurity policies
- Technical documentation
- User technical support
- Communication (technical & non-technical)
- Problem-Solving
- Team Collaboration
- Customer Service
- Attention to Detail
- Adaptability & Willingness to Learn
Languages
Arabic
Native/ Bilingual
French
Full Professional
English
Full Professional
Timeline
information technology managment support
ITSolution
11.2020 - 09.2021
Associate of Science - Information Technology Managment
Hannibal Private Vocational Training School
Bachelor of Science - Information Technology
Atlantis University