Ghada Khoury
Phoenix,AZ
Summary
Performance-oriented Leader offering exceptional record of achievement over 20 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Successful at leveraging technologies and data to identify, analyze and act upon opportunities and innovation.
Overview
17
17
years of professional experience
Work History
Business Banking - Product Manager
JPMorgan Chase
05.2022 - Current
- Lead the ideation, technical development, and launch of innovative tools, platforms, and/ or products
- Work closely with cross-functional teams to drive product vision, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones.
Home Lending Product Manager
JPMorgan Chase
10.2020 - 05.2022
- Modernized products based on consumer feedback and market analysis to increase sales and expand product offering.
- Provided oversight and collaboration through excellent documentation, organizational, analytical and communication.
Home Lending - Product Manager
JPMorgan Chase
12.2017 - 10.2020
- Lead building a new system from ground up and partnered with the Sales teams to build the Sales workflow
- Worked with engineers to improve user experience and confirm builds meet user specifications.
Home Lending - Business Analyst
JPMorgan Chase
10.2016 - 11.2017
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
Home Lending - Mortgage Banker
JPMorgan Chase
02.2007 - 10.2016
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
Education
MBA - Business Administration
Southern New Hampshire University
Hooksett, NH08.2025
Bachelor of Arts - Business And Fashion Marketing
The Art Institute of Phoenix
Phoenix, AZ05.2011
Skills
- Critical Thinking
- Strategy Development
- Complex Problem Solving
- Creative and Innovative
- Relationship Building
- Data Analysis
- Risk Assessment
- Proactive and Focused
Timeline
Business Banking - Product Manager
JPMorgan Chase
05.2022 - Current
Home Lending Product Manager
JPMorgan Chase
10.2020 - 05.2022
Home Lending - Product Manager
JPMorgan Chase
12.2017 - 10.2020
Home Lending - Business Analyst
JPMorgan Chase
10.2016 - 11.2017
Home Lending - Mortgage Banker
JPMorgan Chase
02.2007 - 10.2016
MBA - Business Administration
Southern New Hampshire University
Bachelor of Arts - Business And Fashion Marketing
The Art Institute of Phoenix
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