Ghazaleh Kargaran
Phoenix,Arizona
Summary
Fitness professional with 4 years of exercise experience prepared to bring wealth of knowledge in physical training and client wellness. Valued for ability to develop customized fitness plans that encourage healthy lifestyles and improve physical performance. Known for collaborative approach and adaptability, consistently fostering environment of support and motivation. Key skills include strength training, cardio conditioning, and nutritional guidance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
E & A Structural Engineering
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Hostess
Persian Room
09.2022 - 01.2024
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
- Promoted a culture of teamwork by consistently supporting fellow employees during busy periods or when short-staffed.
Server
Bowl Of Greens
04.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Customer Service Representative
Fry's Food Stores
01.2017 - 03.2021
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Effectively balanced multiple responsibilities including cashiering duties handling cash registers during busy periods without compromising quality service delivery.
- Monitored customer feedback and made adjustments to improve service quality.
- Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
- Conducted regular store audits to ensure compliance with company policies and procedures, maintaining a professional retail environment.
Education
Associate of Applied Science - Health Sciences
Paradise Valley Community College
Phoenix, AZ12-2023
Skills
- Customer Service Excellence
- Relationship Management
- Communication Skills
- Medical Knowledge (Anatomy/Physiology)
- Medical Terminology
- Passion for fitness
- Exercise program design
- Strength training
- Motivational coaching
- Flexibility and mobility
- Health and wellness
Certification
- Level One Fingerprint Clearance Card, 04/01/21, 04/01/27
- AED Certification
- CPR Certification
- Personal Training Certification
- Holistic Nutrition Certification
Languages
English
Farsi
Turkish
Timeline
Administrative Assistant
E & A Structural Engineering
01.2024 - Current
Hostess
Persian Room
09.2022 - 01.2024
Server
Bowl Of Greens
04.2021 - 09.2022
Customer Service Representative
Fry's Food Stores
01.2017 - 03.2021
- Level One Fingerprint Clearance Card, 04/01/21, 04/01/27
- AED Certification
- CPR Certification
- Personal Training Certification
- Holistic Nutrition Certification
Associate of Applied Science - Health Sciences
Paradise Valley Community College
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