Hailey Helling

• Managed all aspects of HR operations at Batteries Plus in Venice and Port Charlotte, Florida, including recruitment, employee relations, training, and compliance with employment laws.
• Developed and implemented policies to attract and retain top talent, aligning with the company's strategic goals.
• Achieved a 15% increase in employee retention through targeted training programs and streamlined recruitment processes.
• Acted as a consultant to management on HR matters and oversaw daily operations of the HR department.

• Managed recruitment process, resulting in an increase in qualified candidates.
• Implemented employee benefits program, improving retention rates.
• Ensured compliance with labor laws, reducing legal risks for the company.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.