Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ghufran Al Jumaili

Rochester,MN

Summary

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Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Caribou Coffee
03.2023 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Explained beverage preparation and offered samples to help customers choose ideal items.

Patient Care Assistant

PCA Methodist, Mayo Clinic
10.2021 - 04.2023
  • Clinical skills, IV/Catheter removal, CPR certified
  • AIDET patient experience
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Gathered medical information, weight and height measurements and vital signs.
  • Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
  • Managed unit training and activity schedules.

Waitress

Charter House, Mayo Clinic Retirement Living
08.2018 - 05.2021
  • Worked as part of a team to provide food to residents
  • Served residents by taking their food orders and delivering their food
  • Worked in Healthcare and Short Term Rehab centers
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Council member

University of Minnesota
01.2023 - Current
  • Student Leadership Advisory

Member

Experiences
10.2018 - 05.2019
  • Was one of the leaders of the Kids Science Program (2017)
  • Future Leader of 2021 Name list at RCTC
  • Cultural Experience (Century High School culture club)
  • Acted as an interpreter for non-English speakers at Century High School (January 2020)
  • Led after-school discussions to learn about students’ different cultures as part of Culture
  • As a member of the Young Muslim Sisters, I planned and participated in activities to teach others about Islam and to learn about other religious beliefs.

Education

Bachelor of Science - Nursing

University of Minnesota Rochester
Rochester, MN
05.2025

No Degree - Health/General Courses

Rochester Community And Technical College
Rochester, MN
05.2022

High School Diploma -

Century High School
Rochester, MN
06.2021

Skills

  • Daily Workflows
  • Strategic Planning
  • Monitoring Tools
  • Patient Relations
  • Nursing
  • Epic Experience
  • Complex Problem-Solving
  • Complaint Resolution
  • Retail Management
  • Computer Experience
  • Infection Prevention
  • Critical Thinking
  • O

Certification

  • First Aid/CPR Certified
  • BLS certified

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Barista

Caribou Coffee
03.2023 - Current

Council member

University of Minnesota
01.2023 - Current

Patient Care Assistant

PCA Methodist, Mayo Clinic
10.2021 - 04.2023

Member

Experiences
10.2018 - 05.2019

Waitress

Charter House, Mayo Clinic Retirement Living
08.2018 - 05.2021

Bachelor of Science - Nursing

University of Minnesota Rochester

No Degree - Health/General Courses

Rochester Community And Technical College

High School Diploma -

Century High School

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Ghufran Al Jumaili