Gia Deyarmin
Frisco,NC
Summary
Friendly receptionist adept at managing multiple tasks in fast-paced environments. Maintains organized office spaces while ensuring efficient patient check-in and appointment scheduling. Strong verbal and written communication skills enhance customer service and support effective collaboration with clinical staff.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Patient Access Representative
Outer Banks Hospital
Avon, NC
01.2025 - Current
- Assisted patients with scheduling appointments and managing their healthcare needs.
- Verified insurance information and collected necessary patient documentation.
- Facilitated patient check-in and registration processes for incoming visitors.
- Communicated effectively with clinical staff regarding patient inquiries and concerns.
- Provided exceptional customer service to enhance patient experiences at the facility.
- Maintained accurate electronic health records for efficient data management.
Receptionist
Slash Creek Outfitters
05.2023 - 08.2023
- Greeted guests at front desk, fostering positive first impressions while efficiently managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled and coordinated appointments and meetings, ensuring smooth operations and effective use of time.
- Resolved customer issues promptly, escalating to supervisor for further assistance.
Janitor
Brahma Group Inc
03.2023 - 05.2023
- Ensured clean and comfortable environments in commercial buildings through vacuuming, window cleaning, and dusting.
- Upkept cleanliness of building interiors and exteriors by executing routine cleaning tasks.
- Inspected facility and grounds, removing trash and debris to enhance appearance and facilitate movement between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Togo Host
Casa Manana
08.2022 - 03.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Responded to customer inquiries regarding hours, seating, and menu details, enhancing overall guest experience.
- Assisted servers, food runners, and bussers in maintaining a clean and welcoming dining area for guests.
- Regularly monitored seating area and restrooms to ensure cleanliness and comfort for guests.
Education
High School Diploma -
Lacassine High
Lacassine, LA05-2022
Some College (No Degree) - Radiography
College of The Albemarle
Manteo, NC08-2026
Skills
- Well versed in microsoft excel
- Proficient in Microsoft programs
- Document Control
- Project Management
- Verbal and Written Communication
- Staff Management
- Statistical Analysis
- Word Processing
- Business Administration
- Office Equipment Operation
- Strategic Planning
- Customer service
- Electronic health records
- Appointment scheduling
- Effective communication
- Problem resolution
Certification
Microsoft Excel
Microsoft Word
Timeline
Patient Access Representative
Outer Banks Hospital
01.2025 - Current
Receptionist
Slash Creek Outfitters
05.2023 - 08.2023
Janitor
Brahma Group Inc
03.2023 - 05.2023
Togo Host
Casa Manana
08.2022 - 03.2023
High School Diploma -
Lacassine High
Some College (No Degree) - Radiography
College of The Albemarle