Jordan Allen
Windsor,California
Summary
Determined professional eager to implement my accumulated skills to a new field. I am intent on emphasizing my communication, problem-solving, and leadership skills to not only be a productive team member, but also to help foster a positive and efficient work environment. I plan to gain more work experience and apply that toward a rewarding position, as well as continue my education in the future.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
Santa Rosa Community Health
Santa Rosa
05.2025 - 08.2025
- Educated patients about available services and support resources.
- Greeted patients and visitors in a courteous and professional manner.
- Scheduled patient appointments for various healthcare services.
PATIENT ACCESS REPRESENTATIVE
SONOMA VALLEY HOSPITAL
11.2023 - 09.2024
- Served as first point of contact to incoming patients; Cross-trained primarily in the emergency and laboratory departments to check in all types of patients, collect medical information, and provide any assistance or aid.
- Worked interdepartmentally to foster more efficient workflows and smoother communication.
- Gained further experience in patient-admitting within the emergency, surgery, medical-imaging, laboratory, and scheduling departments.
ER ADMITTING REPRESENTATIVE
SIERRA VISTA HOSPITAL
01.2023 - 09.2023
- Demonstrated accuracy and efficiency in collecting patients' medical information, as well as documenting symptoms and their severity in the emergency department.
- Translated medical information daily for Spanish-speaking patients to nurses and doctors.
- Developed valuable communication skills in a fast-paced environment while giving emphasis to patients' physical and emotional wellbeing.
Education
MECHANICAL ENGINEERING
CALIFORNIA POLYTECHNIC STATE UNIVERSITY
San Luis Obispo, California11.2022
A.S. - ENGINEERING
SANTA ROSA JUNIOR COLLEGE
Santa Rosa, California07.2021
Skills
Microsoft: Excel, Word, PowerPoint, Outlook
Google: Documents, Sheets, Slides
Patient Electronic Medical Records
EPIC Healthcare Systems
Monetary Transactions
SolidWorks, AutoCAD, MATLAB (Engineering)
Spanish – Well-versed conversationally & in medical/hospital terminology
Affiliations
Pepperwood Preserve - Good Fire Workshop
- Learned about prescribed fire and land stewardship practices
- Gained practical knowledge of forestry and land preservation
- Learned about prescribed fire and land stewardship practices
- Gained practical knowledge of forestry and land preservation
Timeline
Patient Access Representative
Santa Rosa Community Health
05.2025 - 08.2025
PATIENT ACCESS REPRESENTATIVE
SONOMA VALLEY HOSPITAL
11.2023 - 09.2024
ER ADMITTING REPRESENTATIVE
SIERRA VISTA HOSPITAL
01.2023 - 09.2023
MECHANICAL ENGINEERING
CALIFORNIA POLYTECHNIC STATE UNIVERSITY
A.S. - ENGINEERING
SANTA ROSA JUNIOR COLLEGE