TAMMARA WILLIAMS
Summary
Dependable and adaptable driven professional with excellent medical customer service expertise, communication, and interpersonal skills gained through years of customer-based interactions. Through my collegiate and job opportunities, I have been able to learn and implement a myriad of transferrable skills to various markets while working cohesively within the healthcare group or independently.
Overview
20
20
years of professional experience
Work History
Patient Access Representative
Walmart Health
09.2023
- Maintain confidential medical facility records
- Verify patient demographics and health history
- Create files for new patients and add to existing files
- Check patient's in and out medical/dental/behavioral health
- Post payments.
Patient Access Representative
Pediatrix Urgent Care of Florida
09.2021
- Billed third party insurance electronically Private payer, Commercial, Medicare, and Medicaid
- Room patients and take vital signs and record in chart
- Administer orders to patients at the provider request
- Tasked with patient admission and registration duties
- Insurance verification (Copay, Co-insurance, deductibles)
- Responsible for patient admission
- Maintain confidential medical facility records
- Verify patient demographics and health history
- Enter treatment data into computer system.
Scheduler and Credentialing Coordinator
One Call Workman's Comp & Healthcare Solutions
11.2020 - 09.2021
- Provider enrollment & credentialing
- Schedule transportation appointments for patients to get to specialist
- Schedule patients' appointments with specialist for treatment
- Credential providers by making sure all documentation was in place according to state and company compliance
- Assist patients on Inbound and Outbound calls.
Patient Registration
R1 RCM Healthcare St. Vincent Medical Center
02.2018 - 11.2020
Patient Registration
Baptist Medical Center Jacksonville
03.2020 - 11.2020
Patient Access Representative
Emergency Room Eskenazi Health
11.2016 - 02.2018
Registrar Billing Clerk
IU Primary Medical Group
08.2001 - 05.2013
Education
Bachelor of Science - Healthcare
Healthcare Administration, Capella University
Minneapolis, MN12.2025
Certified Patient Access Specialist Certificate -
Revenue Cycle E-learning Academy (HBI) (ONLINE)
10.2017
Associate of Science - Business Administration
Ivy Tech State College
Indianapolis, IN12.2015
Skills
- Works well with team or independently
- Well versed in multiple software systems (Citrix, SMS, Cerner, Epic, Wilma, IDX, Audit Logix, Micro MD, Availity, Emdeon, Insurance verification sites, IPNS/Argus System, CAS, CI (Customer Interface), PBS billing system
- Registration and billing expertise
- Expertise in CPT, ICD9, CMS1500, UB04, CCP2
- Cash handling and accounting
- Proficient in Microsoft Office
- Provider enrollment & Credentialing
- Process Claims in Software Systems
Timeline
Patient Access Representative
Walmart Health
09.2023
Patient Access Representative
Pediatrix Urgent Care of Florida
09.2021
Scheduler and Credentialing Coordinator
One Call Workman's Comp & Healthcare Solutions
11.2020 - 09.2021
Patient Registration
Baptist Medical Center Jacksonville
03.2020 - 11.2020
Patient Registration
R1 RCM Healthcare St. Vincent Medical Center
02.2018 - 11.2020
Patient Access Representative
Emergency Room Eskenazi Health
11.2016 - 02.2018
Registrar Billing Clerk
IU Primary Medical Group
08.2001 - 05.2013
Bachelor of Science - Healthcare
Healthcare Administration, Capella University
Certified Patient Access Specialist Certificate -
Revenue Cycle E-learning Academy (HBI) (ONLINE)
Associate of Science - Business Administration
Ivy Tech State College