Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gia Brown

St. Cloud,FL

Summary

Dedicated and versatile professional with experience as a Fulfillment Center Associate, Cashier, and Cook. Skilled in order processing, inventory management, and customer service, with a strong focus on efficiency and accuracy. Proven ability to train and mentor new team members, fostering a collaborative work environment. Committed to maintaining high standards of quality and safety while delivering exceptional service. Adaptable and quick to learn new tasks in fast-paced settings.

Overview

4
4
years of professional experience

Work History

Fulfillment Associate

Amazon
Orlando, FL
05.2023 - 02.2025
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Packed items according to customer's specifications and requirements.
  • Loaded items onto pallets or into containers for shipment.
  • Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
  • Inspected incoming materials for quality assurance purposes.
  • Unloaded incoming freight with a manual pallet jack or dock leveler.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
  • Collaborated with team members to ensure efficient workflow throughout the shift.
  • Located merchandise from shelves and storage areas to fill orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Followed proper packaging requirements depending on order size and type.
  • Scanned and labeled packages, ensuring accurate tracking and delivery information.
  • Communicated effectively with supervisors and team members to address workflow challenges.

Cashier

Zaxbys
Orlando, FL
10.2022 - 02.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Performed other duties as assigned by management.
  • Provided feedback on employee performance based on observed results during training sessions.

Cook

Zaxbys
Orlando, FL
10.2022 - 02.2023
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Resolved customer complaints regarding food quality or services provided.
  • Followed established procedures and requirements for safe food handling, storage and service.

Cashier

McDonald's
, FL
06.2022 - 10.2022
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Cashier

Zaxbys
Orlando, FL
07.2021 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Cook

Zaxbys
Orlando, FL
07.2021 - 06.2022
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of ingredients before use in order to ensure freshness.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Maintained accurate and up-to-date inventory records.
  • Monitored stock levels to ensure availability of products.

Education

Associate of Science - Radiography

Valencia College
Orlando, FL
05-2027

Associate of Arts - General Studies

Valencia College
Orlando, FL
12-2025

Skills

  • Equipment Operation
  • Shipment Preparation
  • Palletizing
  • Product Packaging
  • Customer Service
  • Material Handling
  • Fulfillment Processing
  • Warehouse Safety
  • Teamwork and Collaboration
  • Heavy Lifting
  • Willing to Learn
  • Pallet jack experience
  • Problem solving
  • Team collaboration
  • Effective communication
  • Coordination

Timeline

Fulfillment Associate

Amazon
05.2023 - 02.2025

Cashier

Zaxbys
10.2022 - 02.2023

Cook

Zaxbys
10.2022 - 02.2023

Cashier

McDonald's
06.2022 - 10.2022

Cashier

Zaxbys
07.2021 - 06.2022

Cook

Zaxbys
07.2021 - 06.2022

Associate of Science - Radiography

Valencia College

Associate of Arts - General Studies

Valencia College

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