Gia Caso
Drexel Hill,PA
Summary
Self-motivated and driven nursing student with strong communication, time management, and problem-solving skills built through longtime customer-service experience. The nursing program at Neumann emphasizes hands-on participation and instills personal values, including reverence, integrity, service, excellence, and stewardship, to prepare for a future in Nursing. Eager to apply knowledge, communication, and compassion while remaining curious and learning from successful professionals in the Nursing field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Restaurant Server
La Porta Ristorante & Wine Bar
Media, PA
08.2022 - Current
- Held multiple roles, including a food runner, a hostess, a barback, and a server at La Porta.
- Answered phones to schedule and confirm reservations, take takeout orders, and respond to both questions and complaints.
- Monitored dining room activity to ensure that all guests were satisfied.
- Explained the menu options to guests, offered suggestions, and took orders at tables.
- Trained new employees to perform a variety of duties.
- Upheld the cleanliness of the restaurant area, including tables, chairs, floors, counters, and the server station.
- Handled money and held responsibility to tip coworkers out fairly and appropriately.
- Assisted with weddings, rehearsals, large parties, and various events.
Sales Associate
Orange Theory
Springfield, PA
07.2021 - 01.2022
- Greeted customers with energy and enthusiasm.
- Built relationships with customers to provide quality service and a welcoming environment.
- Welcomed new customers by giving tours, and ensuring they were confident and prepared for their workout class.
- Pitched membership options with honesty, liveliness, and clarity to increase sales and new customers.
- Worked with other sales associates and fitness coaches to ensure a positive fitness environment for clients.
- Worked night shifts and early morning opening shifts.
- Organized merchandise, cleaned the studio, and cleaned the bathrooms to maintain a hygienic and clean environment.
Cashier
Tony Roni's
Drexel Hill, PA
08.2019 - 07.2021
- Greeted customers quickly and efficiently to ensure a good experience from the beginning.
- Handled the phone to take takeout orders, answer questions, and resolve complaints.
- Operated the cash register efficiently and accurately by processing transactions, handling change, and debit cards.
- Counted money in cash drawers at the beginning and end of shifts to ensure that the amounts were correct.
- Keep store areas clean, organized, and well-stocked to maintain a consistently attractive area of the store.
- Worked together with kitchen staff, delivery drivers, and other cashiers to ensure timely, positive customer interactions.
Education
Bachelor of Science - Nursing
Neumann University
Aston Mills, PA06-2027
Upper Darby High School
Upper Darby06-2022
Skills
- Detail-oriented
- Critical thinking skills
- Guest service
- Task prioritization
- Communication skills
- Handling high-pressure situations
- Compassionate
- Teamwork and collaboration
Languages
Sign Language
Elementary
Certification
- CPR/BLS Certification
References
References available upon request.
Timeline
Restaurant Server
La Porta Ristorante & Wine Bar
08.2022 - Current
Sales Associate
Orange Theory
07.2021 - 01.2022
Cashier
Tony Roni's
08.2019 - 07.2021
- CPR/BLS Certification
Bachelor of Science - Nursing
Neumann University
Upper Darby High School
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