Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gia M. Lawrence

Turnersville,NJ

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Stride Fitness & Health
Sea Isle City, NJ
05.2024 - Current
  • Greeted clients entering the establishment and engaged in conversation while managing the check-in process at the pilates/spin studio.
  • Handled sensitive information in a confidential manner. Scheduled, coordinated, and confirmed appointments for pilates and spin classes.
  • Maintained, organized, and cleaned the front office to create a professional and welcoming environment for customers.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival and departure at the front desk.
  • Perform opening and closing procedures at the pilates location in Sea Isle CIty & Avalon, NJ

Ice Cream Scooper

Marita's Ice Cream
Sea Isle City, NJ
06.2023 - Current
  • Converse pleasantly with customers while taking orders and promoted positive image for business.
  • Maintain cleanliness of the store through sweeping, mopping and sanitizing work stations, restocking and rotating of ice cream
  • Managed time effectively during peak periods to provide the best customer service in a fast pace environment
  • Served customers with speed and detail orientation, keeping the team running smoothly
  • Accepted orders, checked out customers and answered questions pertaining to the menu while providing details on seasonal flavors, ice cream source, allergens and specials available

Customer Service Representative

Mike's Driving School
Williamstown, NJ
06.2021 - Current
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Greet & converse with customers and provide information as needed
  • Schedule appointments for driving lessons
  • On the computer update databases with new and modified customer data
  • Handled/Filed confidential information in a discreet manner

Education

Washington Township High School
Sewell, NJ
06-2024

Skills

  • File organization/Initiative-taking
  • Scheduling appointments
  • Attention to detail

Timeline

Front Desk Receptionist

Stride Fitness & Health
05.2024 - Current

Ice Cream Scooper

Marita's Ice Cream
06.2023 - Current

Customer Service Representative

Mike's Driving School
06.2021 - Current

Washington Township High School
Gia M. Lawrence