GIA RILI
Summary
Driven leader seeking a team to add my mission-focused tenacity to as it relates to collaborative goals. Adept at developing and fostering honest relationships with team members across diverse socio-economic backgrounds.
Overview
18
18
years of professional experience
Work History
BANQUET OPERATIONS
Mission Inn Hotel & Spa
Riverside, CA
08.2016 - 03.2018
- Developed forecast to maximize operational control.
- Coordinated with clients, Culinary, Sales, and Banquet staff ensuring precise delivery of events. Championed innovative training strategies, and updated manuals to maximize team engagement. Streamlined daily team briefings for concise communication.
- Optimized service standards, policies, and procedures with active team buzz sessions.
OUTLET SUPERVISOR
Hyatt LAX
Los Angeles, CA
02.2018 - 03.2020
- Recruited new talent, and provided hands-on training.
- Monitored usage to maintain inventory, requisitions, and weekly ordering. Assisted with tastings, menu planning.
- Conducted annual performance reviews for staff growth and development.
ASSISTANT MANAGER
Mana Vegitarian Restaurant
Cincinnati, OH
01.2002 - 07.2008
- Orchestrated daily operation of restaurant, and events.
- Directed front-of-house and back-of-house logistics to ensure continuity of service. Evaluation of current trends for a continuously evolving menu.
- Conducted inspections to ensure compliance with health and safety laws. Assisted with scheduling, forecasting business levels, and ordering.
Banquet Supervisor
Hilton LAX
Los Angeles, CA
09.2018 - 02.2020
- Supervised banquet staff to ensure seamless event execution and exceptional guest experiences.
- Coordinated setup and breakdown of banquet facilities, maintaining high standards of cleanliness and organization.
- Trained new employees on service protocols, enhancing team performance and operational efficiency.
- Collaborated with kitchen staff to synchronize meal service, ensuring timely delivery during events.
Education
B.A. - ENGLISH LITERATURE
THE UNIVERSITY OF CINCINNATI
01.2007
Skills
Event Planning
Adaptable Problem Solver
Enthusiastic Public Speaker
Change Management Team Builder
Self-Motivated
WORK HISTORY
- Banquet/Outlets Supervisor Banquet Operations Banquet Supervisor Banquet Lead
- Banquet Operations Catering Supervisor Assistant Manager
- Hilton LAX Los Angeles, CA 2018-09-Present Mission Inn Hotel Riverside, CA 2016-08-2018 Caesars Casino Cincinnati, OH 2014-12-2016 Hilton Cincinnati, OH 2009-02-2013
- Cincinnatian Hotel Cincinnati, OH 2018-11-2012-01 Neptune’s San Francisco, CA 2007-04-2008-10 Manna Cincinnati, OH 2002-01-2007-03
Timeline
Banquet Supervisor
Hilton LAX
09.2018 - 02.2020
OUTLET SUPERVISOR
Hyatt LAX
02.2018 - 03.2020
BANQUET OPERATIONS
Mission Inn Hotel & Spa
08.2016 - 03.2018
ASSISTANT MANAGER
Mana Vegitarian Restaurant
01.2002 - 07.2008
B.A. - ENGLISH LITERATURE
THE UNIVERSITY OF CINCINNATI