Summary
Overview
Work History
Education
Skills
WORK HISTORY
Timeline
Generic

GIA RILI

Summary

Driven leader seeking a team to add my mission-focused tenacity to as it relates to collaborative goals. Adept at developing and fostering honest relationships with team members across diverse socio-economic backgrounds.

Overview

18
18
years of professional experience

Work History

BANQUET OPERATIONS

Mission Inn Hotel & Spa
Riverside, CA
08.2016 - 03.2018
  • Developed forecast to maximize operational control.
  • Coordinated with clients, Culinary, Sales, and Banquet staff ensuring precise delivery of events. Championed innovative training strategies, and updated manuals to maximize team engagement. Streamlined daily team briefings for concise communication.
  • Optimized service standards, policies, and procedures with active team buzz sessions.

OUTLET SUPERVISOR

Hyatt LAX
Los Angeles, CA
02.2018 - 03.2020
  • Recruited new talent, and provided hands-on training.
  • Monitored usage to maintain inventory, requisitions, and weekly ordering. Assisted with tastings, menu planning.
  • Conducted annual performance reviews for staff growth and development.

ASSISTANT MANAGER

Mana Vegitarian Restaurant
Cincinnati, OH
01.2002 - 07.2008
  • Orchestrated daily operation of restaurant, and events.
  • Directed front-of-house and back-of-house logistics to ensure continuity of service. Evaluation of current trends for a continuously evolving menu.
  • Conducted inspections to ensure compliance with health and safety laws. Assisted with scheduling, forecasting business levels, and ordering.

Banquet Supervisor

Hilton LAX
Los Angeles, CA
09.2018 - 02.2020
  • Supervised banquet staff to ensure seamless event execution and exceptional guest experiences.
  • Coordinated setup and breakdown of banquet facilities, maintaining high standards of cleanliness and organization.
  • Trained new employees on service protocols, enhancing team performance and operational efficiency.
  • Collaborated with kitchen staff to synchronize meal service, ensuring timely delivery during events.

Education

B.A. - ENGLISH LITERATURE

THE UNIVERSITY OF CINCINNATI
01.2007

Skills

    Event Planning

    Adaptable Problem Solver

    Enthusiastic Public Speaker

    Change Management Team Builder

    Self-Motivated

WORK HISTORY

  • Banquet/Outlets Supervisor Banquet Operations Banquet Supervisor Banquet Lead
  • Banquet Operations Catering Supervisor Assistant Manager
  • Hilton LAX Los Angeles, CA 2018-09-Present Mission Inn Hotel Riverside, CA 2016-08-2018 Caesars Casino Cincinnati, OH 2014-12-2016 Hilton Cincinnati, OH 2009-02-2013
  • Cincinnatian Hotel Cincinnati, OH 2018-11-2012-01 Neptune’s San Francisco, CA 2007-04-2008-10 Manna Cincinnati, OH 2002-01-2007-03

Timeline

Banquet Supervisor

Hilton LAX
09.2018 - 02.2020

OUTLET SUPERVISOR

Hyatt LAX
02.2018 - 03.2020

BANQUET OPERATIONS

Mission Inn Hotel & Spa
08.2016 - 03.2018

ASSISTANT MANAGER

Mana Vegitarian Restaurant
01.2002 - 07.2008

B.A. - ENGLISH LITERATURE

THE UNIVERSITY OF CINCINNATI