Gia Sosa
Bunker Hill,WV
Summary
Ready to offer exceptional leadership and planning abilities to take on new role in Type setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in Industry standards and market trends. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Operations Director
Chick Fill A
Winchester, VA
01.2024 - Current
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Led, supervised and provided strategic direction for workforce of Number employees.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Analyzed performance metrics and identified key areas for improvement, leading to optimized processes across the organization.
- Established quality customer relationships through consistent delivery on commitments.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
Teachers Assistant
Lighthouse Baptist Academy
Winchester, VA
08.2022 - 06.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
School Bus Driver
Frederick County Public School
Winchester, VA
12.2020 - 07.2022
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
Education
Potomac Falls High School
Potomac Falls, VA06.2014
Skills
- Operational Excellence
- Standard Operating Procedures
- Staff Management
- Maintaining Compliance
- Safety Management
- Emergency planning
- Coordinating schedules
- Continuous Improvement
- Workforce Planning
- Operational Efficiency
- Decision-Making
- Effective leader
- Relationship Building
- Teamwork and Collaboration
- Customer Service
Timeline
Operations Director
Chick Fill A
01.2024 - Current
Teachers Assistant
Lighthouse Baptist Academy
08.2022 - 06.2023
School Bus Driver
Frederick County Public School
12.2020 - 07.2022
Potomac Falls High School